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getting-started-brokers:step-4.-email-templates [2021/11/26 13:19]
wziemkiewicz created
getting-started-brokers:step-4.-email-templates [2022/01/25 15:10] (current)
wziemkiewicz
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 ====== EMAIL TEMPLATES ====== ====== EMAIL TEMPLATES ======
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----- 
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-===== MVT MESSAGES ===== 
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-<box tutorial>[[videos:getting-started:mvt-messages|Video Tutorial]]</box> 
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- 
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-This module allows to set up **Movement Emails** for each aircraft. You can define **templates** as well as add new templates. When Flight Watch data arrives to Leon a movement email will be sent out to the recipient. 
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-==== Settings ==== 
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-[{{ :leon:settings:emails settings.jpg?200|Defining MVT emails: 'Label' & "Reply to email'}}] 
-[{{ :leon:settings:MVT send window.jpg?200|Manual sending of MVT Emails}}] 
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-By clicking the icon {{:leon:icons:settings mvt.jpg|}} (next to 'Fleet rules by aircraft') Leon shows the below pop-up window where you can define: 
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-  * **From label** - a label/name which will appear when the MVT email will arrive. 
-  * **Reply to email** - an email address to which a MVT email recipient should reply. 
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- 
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-Once the MVT email has been sent (whether it's automatically or manually), Leon will use the above settings and will show the label. 
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-{{:leon:settings:mvt arrived.jpg|}} 
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----- 
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-==== Templates ==== 
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-[{{ :leon:settings:templates 2.png?150|Aircraft Movement Templates}}] 
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-There are 8 available default templates which can be modified. It is also possible to define your own templates. 
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-A screenshot below shows an example of the **Take Off** template's text.  In order to add a new template click **+** and add details such as: 
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-  * **Template's name** - i.e. "Aircraft owner movement email". 
-  * **Subject** - i.e. "Takeoff movement for (Aircraft registration number)". 
-  * **Template** - the text should contain tags available in Legend. 
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-{{:leon:settings:template text.png|}} 
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-Once the **Flight Watch** data is filled in an email for the above template would be as on the example below: 
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-"Dear Sirs, 
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-We wish to inform you that the aircraft B-ARTI on flight no BAR21 from WARSAW FREDERIC CHOPIN WAW to GENEVA INTERNATIONAL (GVA) has taken off at 07:15.  
-Aircraft is scheduled to arrive to GENEVA INTERNATIONAL GVA at 09:45. 
-Aircraft has 23 passengers on board." 
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-------------- 
-==== Conditional Tags ==== 
-[{{ :leon:settings:Conditional tags.png?200|Example of Content error when creating conditional MVT Message}}] 
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-It is possible to include or exclude empty fields from the MVT Message. In order to do it you need to use **Conditional tags**. 
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-To create such condition you need to use '#' to open the sentence and '/' to close it, for example: 
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-**{////{#PAX}}** Passenger number on the flight is {////{PAX}} **{////{/PAX}}**, 
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-where **{////{#PAX}}** is opening the condition and **{////{/PAX}}** is closing it. 
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-In the above case, if the Flight Watch does not include PAX number, or PAX number is 0, this information will not be included in MVT Message. If it is 1 and more, The above sentence will be included in the message. 
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-It is also important to close one condition before opening another. **Errors in the template will be highlighted orange** in the template and 'SAVE' button will remain **inactive** until content error is amended. 
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-==== Rules ==== 
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-[{{ :leon:settings:mvt:mvt-handling-split.png?200|Defining a rule in MVT Messages panel}}] 
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-By clicking on a particular aircraft in a section **Fleet Rules** Leon opens a new screen where you can select **Scenario** (Take off, Landing, Aircraft ready, ETA update) and **Template** (select between those defined on the right-hand side).  
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-You can also insert a recipient's email address as well as CC & BCC email addresses - this should be done for both: take off & landing MVT emails. 
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-It is possible to define 'From label' & 'Reply to' per a tail. If it's not set up Leon will use these 2 details defined under {{:leon:icons:settings mvt.jpg|}} icon. 
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-Each Rule has 3 checkboxes: 
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-  * **Non-ferry flight only** - allows to include FERRY flights in MVT Messages (if checkbox is not ticked) 
-  * **Send for trip type** - select a trip type for which MVT emails should be sent out 
-  * **Client representative** - allows to include Client assigned to the trip in relevant MVT email (if there is a representative assigned to a company, the message will be sent to that representative only, if there is no representative assigned, the email will be sent to the email provided for the Client)   
-  * **Send to departure/destination handler** - allows to include Handling Agent at either ADEP, ADES, or both, assigned to the applicable flight in relevant MVT email 
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-A button **ADD RULE** allows to add of custom rules (i.e. a separate rule for a client). 
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-It is possible to assign a single rule to multiple aircraft by selecting them in the rule settings in section **Aircraft**. 
-In order to turn off the rule, use ON/OFF button next to the rule. Even if an aircraft have Rules assigned, switching it off will prevent MVT messages from being sent for the selected tails. 
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-{{:leon:settings:Aircraft rules.png?}} 
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----- 
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-==== ETA UPDATE for next Client ==== 
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-One of the possibilities, when creating different MVT rules for aircraft, is sending **ETA UPDATE for next Client** MVT email, which can be sent to the next client assigned on the next trip informing him about estimated time of arrival of the aircraft (whether it is a ferry leg or a trip for a different client). 
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-**EXAMPLE 1** - the same Client on 2nd & 3rd leg of the trip. 
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-0900 WAW GVA 1100   **Ferry** 
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-1200 GVA AMS 1330   **Client A** 
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-1500 AMS WAW 1700   **Client A** 
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-In this case, when ETA is changed on the 1st leg, Leon will send MVT ETA Update email to Client A on the 2nd leg. But even if ETA changes on the 2nd leg Leon will not send another MVT email as it's the same Client. 
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-**EXAMPLE 2** - different Clients on 2nd & 3rd leg of the trip. 
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-1000 WAW STN 1200   **Ferry** 
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-1300 STN CIA 1530   **Client A** 
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-1700 CIA WAW 1900   **Client B** 
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-In this case, when ETA is changed on the 1st leg, Leon will send MVT ETA Update email to Client A on the 2nd leg. If ETA also changes on the 2nd leg, Leon will send a MVT ETA Update email to the Client B on the 3rd leg. 
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----- 
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-Similarly you can define a new rule for your fleet using a scenario **Aircraft ready for next Client** - Leon will automatically send a MVT email to the client assigned to the next leg (as long as it is a different Client). 
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- 
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----- 
- 
-==== Legend ==== 
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-The legend contains **Tags** and right next to them their description plus **Test Data** column showing examples (see below). 
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-       TAG              DESCRIPTION         TEST DATA 
-  {{ADEP_ICAO}} Airport of departure (ICAO)   EPWA 
- 
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-<box>**When defining templates you should only use tags displayed in Legend. In case you need an additional tag, please contact [[support@leonsoftware.com]]**</box> 
  
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-In this panel you can set up email templates for: **Quotes documents**, **Fuel Requests**, **Schedule Changes Summary**, **Crew Panel roster change**, **Crew Duties roster change**, **Fuel Requests**, **Permits** or **Schedule sending**.+In this panel you can set up email templates for: **Flight Quotation**, **Contract**, **Invoice**, **Flight Brief**.
  
-You can define **multiple email templates** for the same document or roster changes (for example depending on crew base or language), then select an appropriate template in OPS panel.+You can define **multiple email templates** for the same document (for example depending on language), then select an appropriate template in SALES panel.
  
 Click on any template and fill in **3** windows with appropriate HTML data. On the right-hand side Leon shows preview of the email body.  Click on any template and fill in **3** windows with appropriate HTML data. On the right-hand side Leon shows preview of the email body. 
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 ---- ----
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-==== Fuel Order ==== 
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-**SUBJECT** 
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-{{:leon:settings:fuel order example.png|}} 
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-__Preview:__ 
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-UUWW FUEL REQUEST 
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-**BODY** 
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-{{:leon:settings:fuel order body.png|}} 
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-**'User sending email'** located in the 'RECIPIENTS' tab next to 'Reply to' box allows setting up an email of the logged in User that is sending the message, as a 'reply to' email. 
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-==== Landing Permit ==== 
-[{{ :leon:settings:landing permit.png?200|Landing permit email template example}}] 
-An example of the full **Landing Permit** appears on the screenshot, on the right. 
getting-started-brokers/step-4.-email-templates.1637932762.txt.gz · Last modified: 2021/11/26 13:19 by wziemkiewicz