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leon:avinode-integration [2021/08/27 15:24]
bartek [MESSAGES]
leon:avinode-integration [2023/08/24 11:16] (current)
rafal [Accepting subcharters from Avinode]
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 ====== Avinode ====== ====== Avinode ======
  
 +===== Manually download request from Avinode =====
 +
 +It is possible to download missing requests from Avinode manually.
 +[{{ :leon:sales:avinode:rq_-_avinode_manual_download.png?300|'Download Avinode request' pop-up window}}]
 +The process is as follows:
 +
 +  - Click on the {{:leon:sales:avinode:rq_-_dwonload_request_from_avinode.png?nolink|}} button located in the bottom-left corner of the main 'Requests/Quotes' view
 +  - Insert the missing Avinode ID number in the 'Download Avinode request' pop-up window
 +  - Click the 'DOWNLOAD' button to download the request
 +  - The missing request should appear on the main list
 +
 +If the request **already exists** in Leon, the download will **update** the existing request.
 +
 +-------------
 ===== Empty legs from Avinode ===== ===== Empty legs from Avinode =====
  
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 ---------------- ----------------
 ===== Accepting Avinode requests ===== ===== Accepting Avinode requests =====
-[{{ :leon:sales:avinode:Avinode accept1.png?200|Option to send acceptance to Avinode}}] +[{{ :leon:sales:avinode:avinode_accept_multiple.png?200|Option to send acceptance to Avinode}}] 
-[{{ :leon:sales:avinode:Avinode accept2.png?200|Response and correspondance in Avinode}}]+[{{ :leon:sales:avinode:accept_multiple_in_avinode.png?200|Response and correspondance in Avinode}}]
  
 To accept the quote that comes from Avinode, you need to: To accept the quote that comes from Avinode, you need to:
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     * Select the aircraft(s) for which you would like to send the response back to Avinode     * Select the aircraft(s) for which you would like to send the response back to Avinode
     * Select email template or type in the additional message, which will appear in Avinode     * Select email template or type in the additional message, which will appear in Avinode
 +    * Select **'Send same message to all quotes'** option. Applies only if multiple quotes selected
     * Select the attachments that you'd like to send to Avinode. This can be the document template or additional pdf file(s) uploaded to this email     * Select the attachments that you'd like to send to Avinode. This can be the document template or additional pdf file(s) uploaded to this email
-  * Press 'SEND' button to accept the quote in Avinode+  * Press the 'SEND' button to accept the quote in Avinode
  
 Once the email is sent, the request status will change to 'Accepted'. Once the email is sent, the request status will change to 'Accepted'.
  
-Message and files attached will appear in Avinode Marketplace.  +The message and files attached will appear in Avinode Marketplace.  
  
 It is possible to **automatically reject requests in Avinode** for the quotes that were not sent as accepted. To activate this option, please mark the 'Automatically reject unanswered quotes' checkbox in Add-ons > Avinode settings. It is possible to **automatically reject requests in Avinode** for the quotes that were not sent as accepted. To activate this option, please mark the 'Automatically reject unanswered quotes' checkbox in Add-ons > Avinode settings.
  
-It is also possible to add Leon quote by selecting 'ADD QUOTE' button. In this case, Leon would recalculate the quote based on the pricelists assigned to this aircraft in Settings > Fleet > Sales tab. +It is also possible to add Leon quote by selecting the 'ADD QUOTE' button. In this case, Leon would recalculate the quote based on the pricelists assigned to this aircraft in Settings > Fleet > Sales tab. 
  
 The updated amount would be sent to Avinode. The updated amount would be sent to Avinode.
  
 +
 +<box>**If the request from Avinode didn't specify the aircraft registration but only the aircraft type, Leon will create quotes for all the aircraft of the same type available within the Operator fleet.**</box>
 ------------- -------------
 ===== Rejecting requests from the list ===== ===== Rejecting requests from the list =====
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 --------- ---------
 +===== Accepting/Rejecting quotes in Avinode as a Seller =====
 +[{{ :leon:sales:avinode:avinode_-_seller_accept.png?300|Seller response in Avinode reflected in Leon}}]
 +Seller responses marked in Avinode reflect in Leon.
 +
 +This option has to be activated by marking the **Update requests and quotes from Avinode** setting in the 'Add-ons' > Avinode configuration section.
 +
 +This checkbox enables automatic request status updates when accepting/declining quotes in Avinode (as a Seller).
 +
 +Once the response is marked in Avinode, the status is reflected:
 +
 +  * **In the main status of the request** - if at least one quote from the request is accepted, the main status is set to 'Accepted' and the request status will change to 'QUOTED'. If all the quotes within the request are rejected
 +  * **In the 'SUMMARY' tab of the request** - there, status of each quote is displayed individually
 +
 +Example of the latter is presented on the right-hand side.
 +----------
 ===== Find subcharter/Compare price in Avinode ===== ===== Find subcharter/Compare price in Avinode =====
 +
 +<box>**Please make sure that the API key provided by Avinode has the privileges to create the trip in Avinode. Without this privilege, the functionality will not work. You can confirm by contacting Avinode TechSupport at [[techsupport@avinode.com]]**</box>
  
 [{{ :leon:sales:FS-Avinode.png?200|Search subchartes in Avinode}}] [{{ :leon:sales:FS-Avinode.png?200|Search subchartes in Avinode}}]
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 ------ ------
 ===== Accepting subcharters from Avinode ===== ===== Accepting subcharters from Avinode =====
-[{{ :leon:sales:subcharter:SUB5.png?200|Subcharter requested from Avinode}}]+[{{ :leon:sales:subcharter:sub_sec_upd_x.png?200|Subcharter requested from Avinode}}]
  
 It is possible to accept subcharter flights requested in Avinode. It is possible to accept subcharter flights requested in Avinode.
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 Subcharted requested from Avinode will contain the details of the aircraft as well as aircraft photos, as long as available in Avinode. Subcharted requested from Avinode will contain the details of the aircraft as well as aircraft photos, as long as available in Avinode.
  
-The subcharter edit window is divided into tabs:+It is possible, that the subcharter operator confirms the request **without selecting the aircraft registration**. In such a case, the response will still appear in Leon but without the specific registration (and without the aircraft characteristics such as the contact details and the photos). 
 + 
 +The subcharter edit window is divided into tabs:
  
   * **BASIC** - contains subcharter details such as aircraft details, crew details, contact details (email and phone no.) and aircraft photos, as long as available in Avinode   * **BASIC** - contains subcharter details such as aircraft details, crew details, contact details (email and phone no.) and aircraft photos, as long as available in Avinode
-  * **MESSAGES** - possibility to reply directly to the Operator email (as long as it is available in 'BASIC' tab) or to Avinode. More information below+  * **MESSAGES** - possibility to reply directly to the Operator email (as long as it is available in the 'BASIC' tab) or to Avinode. More information below 
 +  * **AMENITIES** - amenities available on the aircraft as well as the interior dimensions. Can be used on the Sales documents for the subcharter 
 +  * **SERVICES** - section where the Handling, Catering, and PAX Transport can be inserted 
 +  * **DOCUMENTS** - section where additional aircraft documents can be uploaded 
 + 
 + 
 +------ 
 +===== Request accepted/rejected by buyer ===== 
 + 
 +[{{ :leon:sales:avinode:rq_avinode_-_response_to_leon.png?300|Responses from Avinode visible in Leon}}] 
 + 
 +**Buyer responses to subcharter** requested using the 'FIND SUBCHARTER/COMPARE THE PRICE' option are now marked in Leon accordingly, as per the screenshot on the right-hand side. 
 + 
 +The tabs are working as per below:
  
 +  * {{:leon:sales:avinode:rq_avi_-_accepted.png?nolink|}} - request accepted in Avinode and the tab in the request edition clickable
 +  * {{:leon:sales:avinode:rq_avi_-_no_response.png?nolink|}} - request not responded in Avinode and the tab in the request edition not clickable
 +  * {{:leon:sales:avinode:rq_avi_-_rejected.png?nolink|}} - request rejected in Avinode and the tab in the request edition marked red and not  clickable
  
 +--------------
 ==== MESSAGES ==== ==== MESSAGES ====
 [{{ :leon:sales:subcharter:MSUB1.png?200|'Messages' tab in Subcharter}}] [{{ :leon:sales:subcharter:MSUB1.png?200|'Messages' tab in Subcharter}}]
leon/avinode-integration.1630077855.txt.gz · Last modified: 2021/08/27 15:24 by bartek