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leon:mailboxes [2020/11/06 13:44] |
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+ | ====== Mailboxes ====== | ||
+ | The reason behind adding this new functionality was to have access to all emails sent out from/to Sales Panel Message of the section ' | ||
+ | |||
+ | ===== Setting up ===== | ||
+ | |||
+ | {{: | ||
+ | |||
+ | In a section **Settings**, | ||
+ | |||
+ | * **Mailbox name** - it's simply a name of the mailbox, by which you will identify that in the system | ||
+ | * **E-mail** - the address of the mailbox | ||
+ | * **Authorization** - allows to select authorization method: Basic, Google Workspace, Office365 or Office365 Shared | ||
+ | * **Keep copies of messages on Leon servers** - option to store copies of messages on Leon servers. The message in tab ' | ||
+ | * **Use IMAP** - this will allow including (checkbox ticked) or excluding (unticked) the IMAP from the mailbox settings. If the IMAP is excluded, Leon will still send the messages, however, the reply will not be visible in Leon | ||
+ | * **Send emails carbon copy (CC) to this mailbox** - this feature allows you to send the copies of the messages to the mailbox itself, as a CC, so you can have them in your mailbox even if you don't use IMAP synchronization | ||
+ | * **Suspended** - the mailbox can be suspended automatically in case of connection error between Leon and the mailbox servers. One of the possible reasons can be incorrect configuration, | ||
+ | |||
+ | ==== Basic authorization ==== | ||
+ | [{{ : | ||
+ | To use basic authorization method enter SMTP and IMAP details. | ||
+ | |||
+ | * **SMTP configuration** - SMTP host, SMTP port, Username, Password & Protocol. This setting is required to allow Leon sending messages using your email address | ||
+ | * **IMAP configuration** - same as above, however, IMAP is not required unless you want to have your inbox (replies to your messages sent from Leon) to be visible in Leon as well | ||
+ | |||
+ | === Gmail with 2-Step Verification === | ||
+ | |||
+ | If you have 2-Step Verification enabled on your Gmail account, please use [[https:// | ||
+ | |||
+ | === Office 365 === | ||
+ | If you use Office 365, it is recommended to authorize using Office 365 method. If you want to use Basic Authorization and you are unable to configure the mailbox in Leon this way, please use contact your Office 365 administrator to confirm that [[https:// | ||
+ | |||
+ | If you use two-step verification with Office 365, you will also need the [[https:// | ||
+ | |||
+ | === Office 365 Shared Mailboxes === | ||
+ | [{{ : | ||
+ | If you use Office 365 shared mailbox, it is recommended to use Office 365 Shared method. For basic authorization, | ||
+ | |||
+ | Your username: '' | ||
+ | |||
+ | Shared mailbox alias: '' | ||
+ | |||
+ | Shared mailbox username: '' | ||
+ | |||
+ | ==== Google Workspace / Office 365 ==== | ||
+ | In this method, after clicking {{: | ||
+ | |||
+ | |||
+ | ==== Office 365 Shared ==== | ||
+ | In this method, in the **Authorization E-mail** text box you need to enter a-mail address which is used to access the shared mailbox. After clicking {{: | ||
+ | |||
+ | ===== Sending an e-mail using a mailbox ===== | ||
+ | If an email address added to a field **Reply to** defined in **Email Templates** is the same as the one defined in **Mailboxes** panel, emails will be sent using that mailbox. | ||
+ | |||
+ | {{: |