This is an old revision of the document!
The reason behind adding this new functionality was to have access to all emails sent out from/to Sales Panel Message of the section 'Requests/Quotes', in folders of the user's email mailbox (Inbox/Outbox). Now it is also possible to use this feature in OPS, while using Multi-leg Requests module and sending other OPS requests (it doesn't apply to Handling Requests).
In a section Settings, we have added a new panel Mailboxes. Enter this panel and click at the bottom of the page - a new window will show up for 'Mailbox' configuration, which needs to be filed in with details, such as:
Before saving Mailbox settings, loading folders must be done - click icon and Leon will show a drop-down box Outbox, where all folders of the pre-defined email account will show and 1 outbox folder must be selected. In the Inbox field, it's possible to select more than 1 inbox folder. It is also possible to include 'Subfolders' into the configuration - Leon then will search for emails ot only in folders but also in inbox subfolders.
If you have 2-Step Verification enabled on your Gmail account, please use App Password to configure your mailbox in Leon.
If you use Office 365 and you are unable to configure the mailbox in Leon, please contact your Office 365 administrator to confirm that Basic Authentication and SMTP AUTH are enabled.
If you use two-step verification with Office 365, you will also need the App Password to configure your mailbox in Leon.
If you use shared mailboxes, the username is a combination of your username and shared mailbox alias. For example:
Your username: personal@testaddress.aero
Shared mailbox alias: shared
Shared mailbox username: personal@testaddress.aero\shared
or personal@testaddress.aero\shared@testaddress.aero