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- | ====== MULTI LEG REQUESTS ====== | ||
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- | **MULTI LEG REQUESTS** panel has been created to allow quick & easy arranging of such services, as: __Handling, Catering, PAX Transport and Slot/PPR.__ | ||
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- | ===== Basic configuration ===== | ||
- | ==== Add a mailbox ==== | ||
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- | It's not mandatory, but recommended to [[leon: | ||
- | * Send the requests from your mailbox | ||
- | * Receive the replies to your e-mail directly to your mailbox, and see them in Leon | ||
- | * Read all the messages related to the request in Leon | ||
- | * Keep the correspondence in Leon even if you remove it from your mailbox | ||
- | If the mailbox is not configured, Leon is unable to send the requests from your mailbox, nor show you the replies or the history of the emails exchanged with the suppliers. | ||
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- | ==== Configure email templates ==== | ||
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- | [{{ : | ||
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- | Configure [[leon: | ||
- | * Multi Leg Request New | ||
- | * Multi Leg Request Udpate | ||
- | * Multi Leg Request Cancellation | ||
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- | You can adjust them to your needs the same way you do it with [[leon: | ||
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- | Please pay attention to "Reply to" address set in " | ||
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- | ==== Show " | ||
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- | Unlike the previous settings (mailbox and email templates), this one is user-specific. This step is not mandatory, however it is recommended, | ||
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- | In OPS Table, go to [[leon: | ||
- | ===== How to use it ===== | ||
- | ==== Select suppliers ==== | ||
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- | [{{ : | ||
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- | The **1st step** to use this functionality is right-clicking on the flight (or marking multiple flights) and selecting {{: | ||
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- | In the new window Leon will show selected trip/trips with possibility of **selecting suppliers** (see screenshot on the right). | ||
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- | Suppliers selected in the ' | ||
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- | You can also select suppliers for any leg directly in the OPS checklist. | ||
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- | ==== Create new requests group ==== | ||
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- | Once suppliers selection is saved, the next step is to create a **New Request** - right-click on the selected legs and choose the option {{: | ||
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- | In the pop-up window mark the chosen services and click ' | ||
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- | {{: | ||
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- | Once CREATE button is selected, the group of requests is created for selected legs and services, and a new window is shown, where you can prepare and send the requests. | ||
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- | Moreover, in the **Table** view of OPS section Leon will show a **Request groups** (depending on the number of groups created) with random group ID and the colour generated automatically. | ||
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- | {{: | ||
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- | Hover the mouse over the request ID and Leon will show a tooltip with the requested services for a particular group. Next to the request ID Leon will show the number of **unread messages**. | ||
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- | {{: | ||
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- | There is also a " | ||
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- | {{: | ||
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- | ==== Send requests ==== | ||
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- | After clicking " | ||
- | {{: | ||
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- | [{{ : | ||
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- | In the section below the window is split into three sections. | ||
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- | In the left section there are email details to be filled in with email addresses: From, CC, BCC and Reply to. They can show automatically if they have been inserted in the 'Multi Leg Request' | ||
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- | The central section will contain messages sent and received using your mailbox - in case it is used. | ||
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- | The section on the right is a part of OPS checklist - the items and their statuses are connected with those in the OPS checklist. Changing them will update OPS checklist as well. | ||
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- | {{: | ||
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- | Once the email is sent out, Leon will change workflow status from {{: | ||
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- | {{: | ||
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- | ==== Update requests ==== | ||
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- | If there was any **update** made to the trip or **cancellation**, | ||
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- | When the request is confirmed by the supplier, click {{: | ||
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- | ==== View the requests ==== | ||
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- | You can also view the list of request groups in a separate pop-up window, by clicking " | ||
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- | [{{ : | ||
- | {{: | ||
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- | It opens the window, in which you can see the list of the requests sent to each supplier, along with details like aircraft registration, | ||
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- | The list can be filtered by date (time range) and request status. | ||
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- | Clicking each request will open a window, where you can send an update, read messages, reply to them and change statuses of the services requested. |