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- | ====== Requests/ | ||
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- | On the main page of the **Requests/ | ||
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- | Quotes unread/ | ||
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- | {{: | ||
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- | When a new quote is added, Leon shows a message {{: | ||
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- | The main page displays a several columns: | ||
- | [{{ : | ||
- | * **ID** - quote request ID. | ||
- | * **Status** - showing the status of the quote: New request, Quoted, Booked, Option, Brief sent, Contract sent, Rejected or Closed. | ||
- | * **Requester** - requesting client' | ||
- | * **Aircraft** - requested aircraft registration & type. | ||
- | * **Itinerary** - requested itinerary. | ||
- | * **Updated** - day, month & exact time (LT) of updating the quote as well as the source (Avinode or Leon). | ||
- | * **Assignee** - first person who is editing unread RFQ and designated to work with the quote. | ||
- | * **Quote** - list of possible aircraft quotes with prices - the lowest price is always on top. | ||
- | * **Action** - hover the mouse over and select trash-icon to delete the quote. You can also mark the quote as ' | ||
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- | To hide some of the columns click 3-dots icon in the top-right corner and unmark checkboxes/ | ||
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- | Use **2** available fields on top of the page to filter the list of quotes: | ||
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- | * **Type to search** - you can type any part of the ID or Requester to find the quote. | ||
- | * **Status** - Leon shows ' | ||
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- | By clicking any part of the quote Leon gets displayed the **quote edition** page. | ||
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- | ---- | ||
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- | ===== Managing the RFQ ===== | ||
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- | [{{ : | ||
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- | The main page of the **RFQ - Request For Quote** page is divided into **2** sections, which show all details in a transparent way: | ||
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- | - RFQ details with options of adding & managing the quote. | ||
- | - Displaying the quote in Calendar, managing the Checklist, PAX and other options. | ||
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- | ------------------------- | ||
- | ==== Details of the Request ==== | ||
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- | Top-left part of the page shows details, such as: | ||
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- | * **Marketplace** - Avinode, HelloJet, Victor or Leon. | ||
- | * **Quote request ID** - ID of the quote generated by Marketplace. | ||
- | * **Requested by** - client' | ||
- | * **Representative** - client' | ||
- | * **Assignee** - a person who is designated to work the quote. | ||
- | * **T/O & LDG emails** - client representative' | ||
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- | ---- | ||
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- | ==== Statuses of the Quote ==== | ||
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- | In this section, you can find available options for the quote status change. Changing statuses are correlated with actions, among which are: sending emails, documents, etc... | ||
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- | - NEW - highlighted when adding a new quote into Requests/ | ||
- | - QUOTE - send a quote proposition details with Flight Quotation document - when dealing with Avinode quote, clicking SEND means accepting the quote. | ||
- | - OPTION - click to add the trip to OPS page with the status ' | ||
- | - CONTRACT - shows a new window for Charter Agreement document sending. | ||
- | - BOOK - click to add the trip to OPS page with the status ' | ||
- | - BRIEF - shows a window for Flight Brief document sending. | ||
- | - INVOICE - an option to send an invoice to the client. | ||
- | - DONE - closing the transaction. | ||
- | - REJECT - reject the client' | ||
- | [{{ : | ||
- | Independent from the status change actions you can always print sales document or send it via email using options: | ||
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- | {{: | ||
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- | - DOCUMENT - Flight Quotation, Charter Agreement & Flight Brief. | ||
- | - SEND EMAIL - for sending sales documents via email or sending custom emails. | ||
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- | < | ||
- | ---- | ||
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- | ==== Itinerary details ==== | ||
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- | [{{ : | ||
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- | Right below request details & quoting options you can find **Trip details**: Aircraft registration, | ||
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- | By clicking the **+** icon you can add a new leg into the existing trip - you can do it also in-between existing flights. | ||
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- | It is possible to change the **Currency** and Leon will recalculate the price in the new currency. The new currency will also apply to the quote' | ||
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- | It is also possible to schedule a **Fuel Stop**. More information in the subsection below. | ||
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- | You can also **remove** the leg from the itinerary by clicking on {{: | ||
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- | By clicking on the **TBA checkbox** Leon will allow you to save the quote/trip without specifying Arrival and Departure times. Such a trip will be displayed in the ' | ||
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- | {{: | ||
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- | Below trip details you can find **3** options to: | ||
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- | - {{: | ||
- | - {{: | ||
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- | [{{ : | ||
- | If there are any issues with the quotation itinerary, Leon will display a warning icon in the last column of the itinerary - {{: | ||
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- | If you click on this icon Leon will display **Feasibility check information** window which provides specific warning details as presented in the screenshot - all warnings, cautions and notices enabled in Leon, plus the information if on the day of the quote (departure day) no **minimum crew** (defined in the aircraft profile for cockpit & cabin) have been assigned with the **Duty on the aircraft** (registration or type - depending on Duties Setup configuration). Also, a caution **FTL close to limit for Cockpit/ | ||
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- | --------- | ||
- | ===Fuel Stop=== | ||
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- | It is possible to add a **Fuel stop** to a flight in the itinerary section by clicking on a 'Fuel stop' icon. | ||
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- | {{: | ||
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- | **Fuel stop** is indicated by the following icons: | ||
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- | * {{: | ||
- | * {{: | ||
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- | [{{ : | ||
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- | To **add a Fuel stop** you have to: | ||
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- | - Click on a 'Fuel stop' icon | ||
- | - In the ' | ||
- | - Select one of the airports from the list and click ' | ||
- | - The 'Fuel stop' leg is added to the itinerary. The feasibility check can be performed by clicking on {{: | ||
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- | {{: | ||
- | ------ | ||
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- | ==== Invoice ==== | ||
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- | [{{ : | ||
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- | [{{ : | ||
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- | Before using this option you need to set up in [[leon: | ||
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- | {{: | ||
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- | You can also configure [[leon: | ||
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- | {{: | ||
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- | Once it's all set up, edit the Quote that has already been **BOOKED**, click button **INVOICE** and Leon will show a pop-up window where you can select an appropriate Email and Invoice template. Then Invoice details & items should be defined with their Net price and VAT. Below the items list Leon will show **Total price**. | ||
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- | Click **DOWNLOAD** icon to preview the template before sending it out. | ||
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- | If the quote is created for more than one aircraft, Invoice pop-up will allow to switch between tails and define Invoice items accordingly. | ||
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- | {{: | ||
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- | In case you wish to upload your own template and send it to the client without creating it in Documents Manager, you can use ' | ||
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- | ---- | ||
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- | ==== Quote pricing ==== | ||
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- | [{{ : | ||
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- | There are **2** ways of creating price valuation: manual entering price for an entire quote and using a detailed price list for an aircraft and airports. | ||
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- | You can manually enter the **Price** in the field next to **Aircraft**. This field is only editable when the detailed price list is not added. | ||
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- | Be advised that when the quote is imported from Avinode and an aircraft is configured in a section FEES, detailed price list shows automatically and an original **Avinode** price is always displayed next to it and can not be changed. | ||
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- | Once you have added Request & Itinerary details and selected the aircraft, click {{: | ||
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- | In this section you can manage the price list: | ||
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- | - Add new item | ||
- | - Change the item's name | ||
- | - Change items quantity and their price. | ||
- | - Delete item. | ||
- | - Switch price lists to another aircraft price list (by using a button Recalculate). | ||
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- | Each item is **editable**, | ||
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- | When you click on the arrow next to the price, Leon will show both airports. The default fee will show for ADEP only but you can still add fees to ADES manually. Another option is adding **new fee** available in the drop-down box below the items. When changing fees manually, Leon shows **Total price** simultaneously changed at the same time. Hover the mouse over the Total price amount to see **the price per hour of the flight**. | ||
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- | {{: | ||
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- | {{: | ||
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- | If it comes to Aircraft Fees displayed below Airport Fees, you can also change their names and overwrite values. | ||
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- | {{: | ||
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- | Use the button {{: | ||
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- | Once you reviewed the RFQ you can: | ||
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- | - {{: | ||
- | - {{: | ||
- | - {{: | ||
- | - {{: | ||
- | [{{ : | ||
- | If you have created a quote for **2 different aircraft**, or downloaded a quote like that from Avinode, after clicking QUOTE Leon shows a pop-up window with 2 quotes - mark a checkbox which quotes you choose to be sent. | ||
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- | It is also possible to send the email with the details for more than one quotation by ticking more than one checkbox. | ||
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- | Leon will then generate the documents that include these 2 quotations based on the Sales Documents templates. | ||
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- | {{: | ||
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- | By clicking **SKIP SENDING QUOTE** you decide not to send an email, but still the status of the quote changes to ' | ||
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- | Similarly works sending **CONTRACT** or a **BRIEF** - Leon shows a pop-up window where you can send an email with the Charter Agreement, or you can click **SKIP SENDING EMAIL** - that will change quote' | ||
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- | If you tick the {{: | ||
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- | ---- | ||
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- | ===== Taxes ===== | ||
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- | ====Italian Luxury Tax==== | ||
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- | This is an additional item available only in the Requests/ | ||
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- | ' | ||
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- | The values are as per below: | ||
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- | * €10 per PAX for the flights shorter than 100km | ||
- | * €100 per PAX for the flights between 100km and 1500km | ||
- | * €200 per PAX for the flights longer than 1500km | ||
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- | [{{ : | ||
- | __**Example**__ | ||
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- | Trip consists of 3 flights to and from Italy. | ||
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- | Each flight has 3PAX added. | ||
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- | The distance between the airports on 2 of the flights is greater than 1500km and on the 3rd flight - 800km | ||
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- | In such case the **calculation is as follow**: | ||
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- | **(6PAX x €200) + (3PAX x €100) = €1500** | ||
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- | ==== UK Air Passenger Duty Tax ==== | ||
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- | **UK Air Passenger Duty Tax** (UK APD) applies to trips departing from the UK or Northern Ireland and is based on below criteria: | ||
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- | * **Destination bands** | ||
- | * **Rate types** | ||
- | * **Number of PAX** | ||
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- | All the rates and allowances of the UK APD can be found [[https:// | ||
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- | **The calculations are performed for the whole trip.** | ||
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- | __**1. Destination bands**__ | ||
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- | The rates vary depending on whether the trip starts in the UK or Northern Ireland and the airport of destination. | ||
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- | **The trips starting in the Scottish Highlands and Island are excluded from UK APD.** | ||
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- | There are 2 destination bands: | ||
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- | * **Band ‘A’** where the distance from London/ | ||
- | * **Band ‘B’** where the distance from London/ | ||
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- | Additionally, | ||
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- | The countries falling into each ' | ||
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- | [{{ : | ||
- | __**2. Rate types**__ | ||
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- | There are **3 rates** of duty for each destination band depending on the class of travel: | ||
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- | * **Reduced rate** | ||
- | * **Standard rate** | ||
- | * **Higher rate** | ||
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- | The rate type can be assigned to the aircraft in the Settings > Fleet > Sales tab of the aircraft edit. | ||
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- | __**3. Number of PAX**__ | ||
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- | Duty is charged on each passenger at the rate for the place where their journey ends (their final destination). | ||
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- | If the journey is made of one flight the final destination is where that flight ends. If the journey includes more than one flight, and the flights are connected, the final destination is where the last flight ends and is not followed by a connected flight. | ||
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- | [{{ : | ||
- | **Example 1 - UK** | ||
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- | Please see screenshot on the right. | ||
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- | The trip consists of 3 flights starts in EGGW and finishes in KJFK. | ||
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- | The trip starts with 3PAX and finishes with 2PAX on the last flight. 1PAX finishes at EPWA. | ||
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- | The aircraft is of higher rate type. | ||
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- | In such case the **calculation is as follow:** | ||
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- | **2 x GBP515 + 1 x GBP78 = GBP1108** | ||
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- | Explanation: | ||
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- | * rates for the UK based airport of departure | ||
- | * airport of arrival for 2PAX is in Band B (USA) and higher class aircraft - the rate of GBP515 per PAX | ||
- | * airport of arrival for 1PAX is in Band A (Poland) and higher class aircraft - the rate of GBP78 per PAX | ||
- | * 2PAX arrived at the destination in Band B and 1PAX at destination in Band A | ||
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- | [{{ : | ||
- | **Example 2 - Northern Ireland** | ||
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- | Please see screenshot on the right. | ||
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- | The trip consists of 3 flights starts in EGAA and finishes in KJFK. | ||
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- | The trip starts with 2PAX and finishes with 3PAX on the last 2 flights. | ||
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- | The aircraft is of higher rate type. | ||
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- | In such case the **calculation is as follow:** | ||
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- | **2 x GBP515 = GBP1030** | ||
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- | Explanation: | ||
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- | * rates for Northern Ireland based airport of departure | ||
- | * airport of arrival is in Band B (USA) and higher class aircraft - the rate of GBP515 per PAX for indirect flights | ||
- | * 3PAX arrived at the destination: | ||
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- | ==== German Aviation Tax ==== | ||
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- | German Aviation Tax is a departure tax on commercial air transport. | ||
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- | It is levied on the carriage, from an aerodrome situated in Germany, of passengers on board fixed-wing and rotary-wing aircraft. | ||
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- | **The amount** due per passenger depends on the distance of the biggest commercial airport in the country of destination from Germany' | ||
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- | __**Destination bands**__ | ||
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- | **The destination airports** are divided into 3 bands: | ||
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- | * **Group A** - listed in [[https:// | ||
- | * **Group B** - listed in [[https:// | ||
- | * **Group C** - countries listed in neither Annex 1 nor Annex 2. These charged at **€41.49** per PAX | ||
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- | **More information** about the ' | ||
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- | [{{ : | ||
- | **Example 1** | ||
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- | Please see screenshot on the right. | ||
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- | The trip consists of 3 flights starts in EDDB and finishes in DNMM. | ||
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- | The trip starts with 3PAX and finishes with 2PAX on the last flight. 1PAX finishes at UUWW. | ||
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- | In such case the **calculation is as follow:** | ||
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- | **2 x €41.49 + 1 x €7.38 = €90.36** | ||
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- | Explanation: | ||
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- | * 2PAX calculated at 'Group C' band (€41.49) because Thailand (VTBS) is the furthest destination from EDDF | ||
- | * 1PAX calculated at 'Group A' band (€7.38) because this PAX left the trip in Russian Federation (UUWW) | ||
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- | [{{ : | ||
- | **Example 2** | ||
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- | Please see screenshot on the right. | ||
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- | The trip consists of 2 flights starts in EDDB and finishes in VTBS. | ||
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- | The trip starts with 0PAX and finishes with 2PAX on the last flight. | ||
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- | In such case the **TAX calculated** will amount to **€0**, because there are no PAX departing from the German airport. | ||
- | --------- | ||
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- | ===== Additional options ===== | ||
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- | The right side of the page shows additional panels, which will allow seeing the quote in the Calendar, view the route on the Map, view & manage Sales checklist items and see OPS checklist items, manage PAX, add Notes or Comments. | ||
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- | ==== CALENDAR ==== | ||
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- | [{{ : | ||
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- | The quote itinerary/ | ||
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- | {{: | ||
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- | The current day is always displayed in light-blue and the thin, green line shows actual **UTC** time. | ||
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- | {{: | ||
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- | The view shows the 7-days period. Click ← or → buttons to move for another 7 days backwards or forward, or click TODAY to get back to the current day view. You can also switch between **UTC** & **LT**. | ||
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- | **Aircraft selection dropdown** allows you to view a different aircraft activity vs the aircraft used in the RFQ. If you choose a different aircraft in the ' | ||
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- | **Switching the aircraft registration in the ' | ||
- | ---- | ||
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- | ==== MAP ==== | ||
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- | The **Map** shows the **route** of the trip. You can navigate with the map by clicking **+** or **-** in the top-left corner. | ||
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- | Selected flight shows the arrow in green. Ferry leg shows the arrow in the light-blue. | ||
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- | {{: | ||
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- | ---- | ||
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- | ==== CHECKLIST ==== | ||
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- | [{{ : | ||
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- | **Sales checklist** on the trips/ | ||
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- | It is not possible to service the Sales Checklist from the OPS view if the trip/ | ||
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- | It is also not possible to service OPS checklist in the Requests/ | ||
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- | Elements of the Sales Checklist can be set by default in the [[leon: | ||
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- | ----------- | ||
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- | ==== PAX ==== | ||
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- | [{{ : | ||
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- | In this tab, you can add passengers on a flight. | ||
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- | You can choose either the PAX you already have in your Phonebook and add them in the " | ||
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- | In order to activate the PAX boxes in the " | ||
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- | {{: | ||
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- | In this section, it is also possible to add new passengers to the Phonebook or edit existing passengers that are already in the database. The process is exactly the same as described [[leon: | ||
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- | **If the trip is added in the Requests/ | ||
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- | If a passenger has more than 1 passport you can select which one should be used as default (in PAX profile mark a checkbox ' | ||
- | __This feature is for PAX selected from Leon database and not available when adding PAX from text__. | ||
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- | < | ||
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- | ---------------------- | ||
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- | ==== NOTES ==== | ||
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- | [{{ : | ||
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- | In this section, you can add OPS and Sales notes. | ||
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- | Once the notes are added, click **SAVE** button in order to save the changes. | ||
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- | These notes will be available and can be edited both in Requests/ | ||
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- | ---------- | ||
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- | ==== COMMENTS ==== | ||
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- | [{{ : | ||
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- | In this section, you can add any comments regarding this particular trip/ | ||
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- | In order to add a comment you need to click on {{: | ||
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- | Once the comment is added you will be able to see who added a comment and what day at what time. The times presented in the comments history are in **LT**. | ||
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- | It is also possible to **edit** or **delete** the comment. In order to do that, click on **...** on the right-hand side of the existing comment box and click on the relevant option. | ||
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- | {{: | ||
- | |||
- | ------------- | ||
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- | ==== SUBCHARTER ==== | ||
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- | [{{ : | ||
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- | When you use occasionally subcharter aircraft from another operator, our panel **REQUESTS/ | ||
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- | In order to use subcharter option create a quote (or edit existing one) and in the **Aircraft** drop-down box select ' | ||
- | In a tab ' | ||
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- | You can also insert the amount you paid for the Subcharter in the **Subcharter price** input. | ||
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- | Once the subcharter quote is saved you can manage it just like a standard quote. There is one exception - you cannot physically book subcharter quote as option / confirmed flight into OPS module. However, you can still change the status to ' | ||
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- | You can send **Flight Quotations** containing normal and subcharter quotes. You can send subcharter **Contract** and **Flight Brief** for subchaters using documents templates which can be customized from [[leon: | ||
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- | {{: | ||
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- | |||
- | ---- | ||
- | ==== AIRPORT CHARGES ==== | ||
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- | [{{ : | ||
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- | This is not a default tab and needs to be activated in the **Add-ons** section. More information about the ' | ||
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- | This tab is showing the airport charges downloaded from the [[https:// | ||
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- | ---------------------- |