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--- updates:changing-handling-requests-status-also-updates-its-history-of-actions-taken [2015/05/14 11:36]
bartek created
+++ updates:changing-handling-requests-status-also-updates-its-history-of-actions-taken [2016/08/30 13:06] (current)
@@ Line 1: / Line 1: @@
-tba
+[{{ :manual:flight-preparation-checklist:Change of status.png?300|Updating the status of handling requests without sending actual email}}]
+If you are **sending emails to Handling Agents from external company email and only update manually statuses in Leon**, new version of Handling Requests will automatically update to **EPPO Show History** and the status in the history section.
+Clicking on the **EPPO Show History** will display **There are no changes to this flight** message. **Clicking on it enables an option to send Handling email with an update.**
+**Updating Handling Status also updates the Airport Slots to** {{:manual:flight-preparation-checklist:rqs.png?55|}}.
+If one leg is **cancelled** the status will change to {{:manual:flight-preparation-checklist:question mark.png?55|}} and **New Handling section** will display **EPPO Update** information. Clicking on it will allow to send **Handling request cancellation email**. Once the **cancellation email** was sent, the status will update to {{:manual:flight-preparation-checklist:RQS szary.png?55|}}.
+**All the changes will update Handling Request History as shown in a screenshot below**
+{{:manual:flight-preparation-checklist:Manual HR.png?500|}}
+As you can see in the screenshot, Handling Request with teh status updated manually will have no email information and will only display a message **This email wasn't sent to an agent**.

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