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--- updates:handling-requests-we-have-re-arranged-the-main-handling-requests-section [2018/03/17 11:13]
bartek created
+++ updates:handling-requests-we-have-re-arranged-the-main-handling-requests-section [2018/03/20 11:42]
@@ Line 1: / Line 1: @@
-====== Handling Requests section re-arrangement ======
-Handling Requests panel has been split into tabs.
-===== Settings =====
-Here you can find all HR settings possibilities, such as:
-  * **General Settings** - enabling sending of HR emails or testing it.
-  * **HR status changes** - an option to modify how HR status should react if it comes to particular changes made in the flight schedule, crew or PAX changes.
-  * **HR emails default definitions** - setting up default email From, CC or Bcc address, etc...
-  * **Default email contents** - defining email content, cancellation content, requested items, HOTAC details, billing info or footer.
-  * **Default requested items per an aircraft** - an option to define different items for a specific aircraft.
-----
-===== Sending rules ====
-In this section you can define whether Leon should disable sending HR emails for the entire fleet to a particular airport/airports. Or should Leon enable sending HR emails for just one tail, to a particular airport/airports.
-By clicking a link **Add rule** you can select the aircraft registration, an airport, whether HR emails should be sent or not and the order.
-[{{ :leon:handling-requests:sending rules.jpg?200|Defining of sending Handling Requests emails}}]
-{{:leon:handling-requests:sending rules pop up.jpg|}}
-If for a particular airport there should not be sent any HR emails at all, leave aircraft field as 'Select' - Leon will show **Any** in the column 'Registration'. In such case, when adding a new flight to the airport where it is defined that no HR email should be sent, in a tab 'Checklist' Leon will show handling's status as 'Not Applicable' and will not select any handler.
-The **order** defines which setting is more important if it comes to defining the rule for the same airport.
-For example, no HR emails should be sent to EGGW, apart from the aircraft A-BCDE - the order for A-BCDE should be higher then for 'Any' rule, so that sending HR emails for this tail is enabled. It is not possible to add the same order to 2 different rules. If you try to do so, Leon will **increase** the order to already defined rule.

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