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updates:integrations-an-option-to-be-integrated-with-q5-software-has-been-added

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updates:integrations-an-option-to-be-integrated-with-q5-software-has-been-added [2018/01/22 11:49]
bartek
updates:integrations-an-option-to-be-integrated-with-q5-software-has-been-added [2018/01/22 15:04] (current)
rafal
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 **How to configure** **How to configure**
  
-Once you have integrated you need to configure the available 'EVENTS'. 'Events' can be added by Leon IT upon contactin [[support@leonsoftware.com]].+Once you have integrated you need to configure the available 'EVENTS'There is a possibility of adding further 'Events' in the future.
  
 The only currently available event is a 'Late Roster' warning.  The only currently available event is a 'Late Roster' warning. 
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 Once you click on the 'Late Roster it will open a dropdown list with an option to choose **Customer**. 'Customer' is a Department within Q5 System you would like to send the warning to. Once you click on the 'Late Roster it will open a dropdown list with an option to choose **Customer**. 'Customer' is a Department within Q5 System you would like to send the warning to.
  
-Switch the status to 'ON' and set the reamining items: Priority, Location, Type, Category and Subcategory. These items are uploaded from Q5 and can be added only in Q5. This is to correctly map the event from Leon in Q5 System.+Switch the status to 'ON' and set the remaining items: Priority, Location, Type, Category and Subcategory. These items are uploaded from Q5 and can be added only in Q5. This is to correctly map the event from Leon in Q5 System.
  
 If you want to update the list of items from Q5 in Leon simply go to INTEGRATIONS section, click on Q5 integration and the list of items should refresh. List of items you see in each following dropdown is a result of the item chosen in the previous dropdown. If you want to update the list of items from Q5 in Leon simply go to INTEGRATIONS section, click on Q5 integration and the list of items should refresh. List of items you see in each following dropdown is a result of the item chosen in the previous dropdown.
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 The above values mean that the 'Roster effective date' is currently placed withing the 'Threshold' (2nd of February at 15:00 + 14days is 16th of February at 14:59). The above values mean that the 'Roster effective date' is currently placed withing the 'Threshold' (2nd of February at 15:00 + 14days is 16th of February at 14:59).
  
-Since the 'Roster effective date' is within the 'Threshold' period, if we now move the 'Roster effective date' to any other date, the event will be reported within Q5 system. The same would happen if we moved the 'Roster effective date' from outside the 'Threshold' to within the 'Threshold, i.e. from 18th February to 15th February.+Since the 'Roster effective date' is within the 'Threshold' period, if we now move the 'Roster effective date' to any other date, the event will be reported within Q5 system.
  
 For the Q5 notification purpose, Leon will always check when the effective date has been moved, considering the 'NOW' and the 'Threshold'. For the Q5 notification purpose, Leon will always check when the effective date has been moved, considering the 'NOW' and the 'Threshold'.
updates/integrations-an-option-to-be-integrated-with-q5-software-has-been-added.txt · Last modified: 2018/01/22 15:04 by rafal