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updates:new-handling-requests-feature-is-now-available-in-both-versions-of-leon

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updates:new-handling-requests-feature-is-now-available-in-both-versions-of-leon [2014/08/15 08:20]
bartek created
updates:new-handling-requests-feature-is-now-available-in-both-versions-of-leon [2016/08/30 13:06]
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-====== Handling Requests ====== 
- 
- 
-The main difference between sending **Handling Requests** emails in the current version and the **new version** is that right now a handling agent does not get the information about the next departure times, or details about which handling agent should make services for the departure flight: should it be the same handling agent or a different one? 
- 
-In the new version sending handling requests emails **always** concern only the airport where the email is sent. 
- 
----- 
- 
-[{{ :new-leon:HR main screen.png?300|New 'Handling requests' panel}}] 
- 
-[{{ :new-leon:email example.png?300|Example of a Handling Requests email}}] 
- 
-Once handling agents are selected (either manually in 'Legs Info' page or automatically when marked as 'favourite' in '$$Airport Directory$$ > $$Airport edit$$ > **FBO/Handling section**), by clicking on the icon {{:manual:icons:new request.png?90|}} you get a main panel for sending 'Handling Requests' emails.  
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-On the screenshot on the right (click to view) you can notice that when sending HR email to a handling agent at the airport EPPO not only there are **details about the arrival flight** to EPPO, but also **details about the next departure flight** __from__ EPPO. 
- 
-When HR email is sent, the icon {{:manual:icons:new request.png?90|}} turns to black icon {{:manual:icons:update.png?55|}}  and the status changes from {{:manual:icons:untouched.png?110|}} to {{:manual:icons:requested.png?110|}} . 
- 
-If one of the important changes have been done, such as:  
-  * **Time change**  
-  * **Date change**  
-  * **Aircraft change**  
-  * **Destination/Departure change**  
- 
-the icon {{:manual:icons:update.png?55|}} turns  to {{:manual:icons:update red.png?60|}}  . All other changes like: **Crew change** or **Pax change** make that icon turns to {{:manual:icons:update orange.png?60|}}. 
- 
-When viewing HR email sending page, you can notice that the **Status** changes from <html> 
-<span style="color:red;font-size:100%;">New Request</span> 
-</html> to <html> 
-<span style="color:red;font-size:100%;">Update</span> 
-</html> and all changed details are in red. 
- 
- 
- 
-You can always check HR by clicking on 'Request' icon even if there was no changes made (Leon will show information '**There is no changes in this flight. Click here to manually edit this request**') as well as to check sending out history (click icon 'History' in top-right corner). 
- 
-{{:new-leon:HR history.png|}} 
- 
----- 
- 
-Below you can find **examples of how the main HR page displays various changes** made in flights: schedule change, handling agent change, airport change, etc... 
- 
-<html> 
-<span style="color:blue;font-size:150%;">Schedule change</span> 
-</html> 
- 
-{{:new-leon:Schedule change.png|}} 
- 
- 
-<html> 
-<span style="color:blue;font-size:150%;">Handling agent change</span> 
-</html> 
- 
-{{:new-leon:Handling agent change.png|}} 
- 
-<html> 
-<span style="color:blue;font-size:150%;">Flight cancellation</span> 
-</html> 
- 
-{{:new-leon:Flight cancellation.png|}} 
- 
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updates/new-handling-requests-feature-is-now-available-in-both-versions-of-leon.txt · Last modified: 2016/08/30 13:06 (external edit)