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leon:multi-leg-requests [2022/01/14 11:49] marek |
leon:multi-leg-requests [2022/01/27 21:53] (current) marek |
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====== MULTI LEG REQUESTS ====== | ====== MULTI LEG REQUESTS ====== | ||
- | ---- | + | |
+ | **MULTI LEG REQUESTS** panel has been created to allow quick & easy arranging of such services, as: __Handling, Catering, PAX Transport and Slot/ | ||
+ | |||
+ | ===== Basic configuration ===== | ||
+ | ==== Add a mailbox ==== | ||
+ | |||
+ | It's not mandatory, but recommended to [[leon: | ||
+ | * Send the requests from your mailbox | ||
+ | * Receive the replies to your e-mail directly to your mailbox, and see them in Leon | ||
+ | * Read all the messages related to the request in Leon | ||
+ | * Keep the correspondence in Leon even if you remove it from your mailbox | ||
+ | If the mailbox is not configured, Leon is unable to send the requests from your mailbox, nor show you the replies or the history of the emails exchanged with the suppliers. | ||
+ | |||
+ | ==== Configure email templates ==== | ||
+ | |||
+ | [{{ : | ||
+ | |||
+ | Configure [[leon: | ||
+ | * Multi Leg Request New | ||
+ | * Multi Leg Request Udpate | ||
+ | * Multi Leg Request Cancellation | ||
+ | |||
+ | You can adjust them to your needs the same way you do it with [[leon: | ||
+ | |||
+ | Please pay attention to "Reply to" address set in " | ||
+ | |||
+ | ==== Show " | ||
+ | |||
+ | Unlike the previous settings (mailbox and email templates), this one is user-specific. This step is not mandatory, however it is recommended, | ||
+ | |||
+ | In OPS Table, go to [[leon: | ||
+ | ===== How to use it ===== | ||
+ | ==== Select suppliers ==== | ||
[{{ : | [{{ : | ||
- | **MULTI LEG REQUESTS** panel has been created to allow quick & easy arranging of such services, as: __Handling, Catering, PAX Transport and Slot/PPR.__ | ||
The **1st step** to use this functionality is right-clicking on the flight (or marking multiple flights) and selecting {{: | The **1st step** to use this functionality is right-clicking on the flight (or marking multiple flights) and selecting {{: | ||
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In the new window Leon will show selected trip/trips with possibility of **selecting suppliers** (see screenshot on the right). | In the new window Leon will show selected trip/trips with possibility of **selecting suppliers** (see screenshot on the right). | ||
- | Suppliers selected in the ' | + | Suppliers selected in the ' |
- | Once suppliers | + | You can also select |
+ | ==== Create new requests group ==== | ||
+ | |||
+ | Once suppliers selection is saved, the next step is to create a **New Request** - right-click on the selected legs and choose the option {{: | ||
- | In the pop-up window mark the chosen services and click 'SEND'. It is possible to split the request, select only some of the services and send the request, then mark the other ones later and send a separate request. | + | In the pop-up window mark the chosen services and click 'CREATE'. It is possible to split the request, select only some of the services and send the request, then mark the other ones later and send a separate request. |
{{: | {{: | ||
+ | Once CREATE button is selected, the group of requests is created for selected legs and services, and a new window is shown, where you can prepare and send the requests. | ||
- | Once SEND button is selected, Leon will show a Multi leg request window for further actions with selected suppliers & email address/ | + | Moreover, in the **Table** view of OPS section |
- | {{: | + | |
- | [{{ : | + | {{: |
- | In the section below there are email details to be filled in with email addresses: From, CC, BCC and Reply to. They can show automatically if they have been inserted in the 'Multi Leg Request' | + | Hover the mouse over the request ID and Leon will show a tooltip with the requested services for a particular group. |
- | {{: | + | {{: |
- | The email body is editable and can be adjusted as needed. It is also possible to attach files to the request | + | There is also a " |
- | Once the email is sent out, Leon will change status from {{: | + | {{: |
- | {{: | + | ==== Send requests ==== |
- | If there was any **update** made to the trip or **cancellation**, use available buttons and send required | + | After clicking " |
+ | {{: | ||
- | When the request is confirmed by the supplier, click {{: | + | [{{ : |
- | ---- | + | In the section below the window is split into three sections. |
- | Once the request is created (by clicking the " | + | In the left section there are email details to be filled in with email addresses: From, CC, BCC and Reply to. They can show automatically if they have been inserted |
- | {{: | + | The central section will contain messages sent and received using your mailbox - in case it is used. |
- | Hover the mouse over the request ID and Leon will show a tooltip | + | The section on the right is a part of OPS checklist - the items and their statuses are connected |
- | {{: | + | {{: |
- | There is also a " | + | Once the email is sent out, Leon will change workflow status from {{: |
- | {{: | + | {{: |
+ | |||
+ | ==== Update requests ==== | ||
+ | |||
+ | If there was any **update** made to the trip or **cancellation**, | ||
+ | |||
+ | When the request is confirmed by the supplier, click {{: | ||
+ | ==== View the requests ==== | ||
+ | You can also view the list of request groups in a separate pop-up window, by clicking " | ||
+ | [{{ : | ||
+ | {{: | ||
+ | It opens the window, in which you can see the list of the requests sent to each supplier, along with details like aircraft registration, | ||
+ | The list can be filtered by date (time range) and request status. | ||
+ | Clicking each request will open a window, where you can send an update, read messages, reply to them and change statuses of the services requested. |