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leon:multi-leg-requests [2022/01/17 06:25] rafal |
leon:multi-leg-requests [2022/01/27 21:53] (current) marek |
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====== MULTI LEG REQUESTS ====== | ====== MULTI LEG REQUESTS ====== | ||
- | ---- | ||
- | [{{ :leon: | + | **MULTI LEG REQUESTS** panel has been created to allow quick & easy arranging of such services, as: __Handling, Catering, PAX Transport and Slot/PPR.__ |
- | **MULTI LEG REQUESTS** panel has been created to allow quick & easy arranging of such services, as __Handling, Catering, PAX Transport and Slot/PPR.__ | + | ===== Basic configuration ===== |
+ | ==== Add a mailbox ==== | ||
- | The **1st step** to use this functionality | + | It's not mandatory, but recommended to [[leon: |
+ | | ||
+ | | ||
+ | | ||
+ | * Keep the correspondence in Leon even if you remove it from your mailbox | ||
+ | If the mailbox | ||
- | In the new window, Leon will show selected trip/trips with the possibility of **selecting suppliers** (see screenshot on the right). | + | ==== Configure email templates ==== |
- | Suppliers selected in the ' | + | [{{ :leon:settings:email-templates-reply-to.png?400|"Reply to" address in email template recipients settings}}] |
- | Once suppliers selection is saved, | + | Configure [[leon: |
+ | * Multi Leg Request New | ||
+ | * Multi Leg Request Udpate | ||
+ | * Multi Leg Request Cancellation | ||
+ | You can adjust them to your needs the same way you do it with [[leon: | ||
+ | Please pay attention to "Reply to" address set in " | ||
- | In the pop-up window mark the chosen services and click ' | + | ==== Show " |
- | {{: | + | Unlike the previous settings (mailbox and email templates), this one is user-specific. This step is not mandatory, however it is recommended, |
+ | In OPS Table, go to [[leon: | ||
+ | ===== How to use it ===== | ||
+ | ==== Select suppliers ==== | ||
+ | [{{ : | ||
- | Once SEND button is selected, Leon will show a Multi-leg request window for further actions with selected suppliers & email address/ | ||
- | {{: | ||
- | [{{ : | + | The **1st step** to use this functionality is right-clicking on the flight (or marking multiple flights) and selecting |
- | In the section below there are email details to be filled in with email addresses: From, CC, BCC and Reply to. They can show automatically if they have been inserted in the 'Multi Leg Request' | + | In the new window Leon will show selected trip/ |
- | {{: | + | Suppliers selected in the ' |
- | The email body is editable and can be adjusted as needed. It is also possible to attach files to the request email. | + | You can also select suppliers for any leg directly in the OPS checklist. |
- | Once the email is sent out, Leon will change status from {{: | + | ==== Create |
- | {{: | + | Once suppliers selection is saved, the next step is to create a **New Request** - right-click on the selected legs and choose the option |
- | If there were any **updates** made to the trip or **cancellation**, | ||
- | When the request is confirmed by the supplier, | + | In the pop-up window mark the chosen services and click ' |
- | ---- | + | {{: |
+ | |||
+ | |||
+ | Once CREATE button is selected, the group of requests is created for selected legs and services, and a new window is shown, where you can prepare and send the requests. | ||
- | Once the request is created (by clicking the " | + | Moreover, in the **Table** view of OPS section Leon will show a **Request groups** (depending on the number of groups created) with random |
{{: | {{: | ||
- | Hover the mouse over the request ID and Leon will show a tooltip with the requested services for a particular | + | Hover the mouse over the request ID and Leon will show a tooltip with the requested services for a particular |
- | {{: | + | {{: |
There is also a " | There is also a " | ||
Line 56: | Line 70: | ||
{{: | {{: | ||
+ | ==== Send requests ==== | ||
+ | |||
+ | After clicking " | ||
+ | {{: | ||
+ | |||
+ | [{{ : | ||
+ | |||
+ | In the section below the window is split into three sections. | ||
+ | |||
+ | In the left section there are email details to be filled in with email addresses: From, CC, BCC and Reply to. They can show automatically if they have been inserted in the 'Multi Leg Request' | ||
+ | |||
+ | The central section will contain messages sent and received using your mailbox - in case it is used. | ||
+ | |||
+ | The section on the right is a part of OPS checklist - the items and their statuses are connected with those in the OPS checklist. Changing them will update OPS checklist as well. | ||
+ | |||
+ | {{: | ||
+ | |||
+ | Once the email is sent out, Leon will change workflow status from {{: | ||
+ | |||
+ | {{: | ||
+ | |||
+ | ==== Update requests ==== | ||
+ | |||
+ | If there was any **update** made to the trip or **cancellation**, | ||
+ | |||
+ | When the request is confirmed by the supplier, click {{: | ||
+ | |||
+ | ==== View the requests ==== | ||
+ | You can also view the list of request groups in a separate pop-up window, by clicking " | ||
+ | [{{ : | ||
+ | {{: | ||
+ | It opens the window, in which you can see the list of the requests sent to each supplier, along with details like aircraft registration, | ||
+ | The list can be filtered by date (time range) and request status. | ||
+ | Clicking each request will open a window, where you can send an update, read messages, reply to them and change statuses of the services requested. |