Differences

This shows you the differences between two versions of the page.

--- leon:sales [2019/11/22 15:03]
rafal [PAX]
+++ leon:sales [2020/07/01 13:41]
rafal [Invoice]
@@ Line 12: / Line 12: @@
 The main page displays a several columns:
-[{{ :leon:sales:main sales panel page.png?200|Requests/Quotes - the view on the list of quotes}}]
+[{{ :leon:sales:RQ1.png?200|Requests/Quotes - the view on the list of quotes}}]
   * **ID** - quote request ID.
   * **Status** - showing the status of the quote: New request, Quoted, Booked, Option, Brief sent, Contract sent, Rejected or Closed.
@@ Line 21: / Line 21: @@
   * **Assignee** - first person who is editing unread RFQ and designated to work with the quote.
   * **Quote** - list of possible aircraft quotes with prices - the lowest price is always on top.
+  * **Column** - Leon displays all comments added in the quote's edition - unread {{:leon:sales:comments unread.png?nolink|}} and read {{:leon:sales:comments read.png?nolink|}}
   * **Action** - hover the mouse over and select trash-icon to delete the quote. You can also mark the quote as 'Read' or 'Unread' by clicking on the envelope.
-To hide some of the columns click 3-dots icon in the top-right corner and unmark checkboxes/columns which should be hidden.
+In the top-right corner there is a {{:leon:sales:Filter.png?nolink|}} icon including **filtering** options:
-Use **2** available fields on top of the page to filter the list of quotes:
+  * **Columns** - here you can choose which columns are to be displayed in the list of requests
+  * **Preferred airport code** - you can switch between ICAO and IATA codes for the whole 'Requests/Quotes' panel
+Use **3** available fields on top of the page to filter the list of quotes:
   * **Type to search** - you can type any part of the ID or Requester to find the quote.
   * **Status** - Leon shows 'all' quotes by default - click to open the drop-down box and select the status to narrow down the list of quotes.
+  * **Show** - you can filter the Requests with unread comments by switching from 'All' to 'With unread comments'
 By clicking any part of the quote Leon gets displayed the **quote edition** page.
@@ Line 36: / Line 41: @@
 ===== Managing the RFQ =====
-[{{ :leon:sales:Quote edit 2.png?200|Requests/Quotes - the quote edition page}}]
+[{{ :leon:sales:SAT4.png?200|Requests/Quotes - the quote edition page}}]
 The main page of the **RFQ - Request For Quote** page is divided into **2** sections, which show all details in a transparent way:
@@ Line 55: / Line 60: @@
   * **T/O & LDG emails** - client representative's email address to which Leon should send MVT emails (or client's if Representative is not selected). Can be deleted or overridden by manual entry.
+=== Adding a new client/representative ===
+[{{ :leon:sales:adding-company-person.png?200|Adding a new client (company or person)}}]
+It is now possible to **add a new client** (a company or a person) straight from **REQUESTS/QUOTES** panel, as well as adding a client's representative.
+When creating a new quote, click a **+** icon right next to the 'Requested by' field.
+{{:leon:sales:adding client.png?nolink|}}
+Leon will show slightly different windows if a new client is a **company** and a different one if a new client is a **person** (see screenshot on the right).
+Once a new client has been added it will be stored in Leon for future usage and its profile is also created in the [[leon:phonebook|Phonebook]]
+{{:leon:sales:new client in PB.png?nolink|}}
+[{{ :leon:sales:EditRR.png?200|Editing requester or representative}}]
+It is also possible to **edit a Requester or Representative** by clicking on {{:leon:sales:RQ edit icon.png?nolink|}} icon located next to Requester/Representative box.
+{{:leon:sales:edit requester.png?nolink|}}
+The changes applied in 'Edit requester/representative' pop-up window will apply instantaneously.
 ----
@@ Line 86: / Line 115: @@
 ==== Itinerary details ====
-[{{ :leon:sales:Itinerary2.png?200|Itinerary section}}]
+[{{ :leon:sales:Itinerary3.png?200|Itinerary section}}]
 Right below request details & quoting options you can find **Trip details**: Aircraft registration, Price, ADEP, ADES, TBA checkbox, Departure time LT, Arrival time LT, Block Time, Flight Time, PAX number and Ferry flight indication.
@@ Line 93: / Line 122: @@
 It is possible to change the **Currency** and Leon will recalculate the price in the new currency. The new currency will also apply to the quote's fees (catering, hotel, flight plan, etc...).
+If there is no **aircraft performance data** inserted in 'Fleet' section, Leon will display the following information:
+{{:leon:sales:No fleet performance.png?nolink|}}
 It is also possible to schedule a **Fuel Stop**. More information in the subsection below.
+{{ :leon:sales:Itinerary filter.png?nolink|}}
+In the top-right corner of the itinerary there is a {{:leon:sales:Filter.png?nolink|}} icon where you can:
+  * Choose whether the quote should be for a commercial flight or not by using the switch
+  * Delete the itinerary
 You can also **remove** the leg from the itinerary by clicking on {{:leon:sales:bin icon.png?nolink|}} icon. Leon will display the {{:leon:Remove leg validator2.png?nolink|}} validator where you can perform the relevant action.
@@ Line 107: / Line 147: @@
   - {{:leon:sales:icon 5.png|}}  - adds price list to current quote -  this action can be undone to {{:leon:sales:icon 3.png|}} which deletes the price list from the quote.
-[{{ :leon:sales:Feasibility.png?200|Feasibility check window}}]
-If there are any issues with the quotation itinerary, Leon will display a warning icon in the last column of the itinerary - {{:leon:sales:warning icon.png?nolink|}}.
 If you click on this icon Leon will display **Feasibility check information** window which provides specific warning details as presented in the screenshot - all warnings, cautions and notices enabled in Leon, plus the information if on the day of the quote (departure day) no **minimum crew** (defined in the aircraft profile for cockpit & cabin) have been assigned with the **Duty on the aircraft** (registration or type - depending on Duties Setup configuration). Also, a caution **FTL close to limit for Cockpit/Cabin crew member: warning FDP length exceeded** will show up if defined in FTL Settings (by Leon Support Team) FDP threshold has been exceeded.
+=== Changes in modifying schedule ===
+**1**. When changing **Block time** of the flight, Leon will automatically change **Flight time** by the same value and will also show a tooltip with a question, whether it should be departure or arrival time should be updated.
+{{:leon:sales:schedule change.png?nolink|}}
+**2**. When changing **Flight time** of the flight, Leon will change **Block time** automatically and will keep initial Taxi times.
 ---------
-===Fuel Stop===
+====Fuel Stop====
 It is possible to add a **Fuel stop** to a flight in the itinerary section by clicking on a 'Fuel stop' icon.
@@ Line 138: / Line 184: @@
 ==== Invoice ====
-[{{ :leon:sales:Invoice popup.png?200|Defining an Invoice details & templates}}]
+[{{ :leon:sales:Invoice popup 3.png?200|Defining an Invoice details & templates}}]
-[{{ :leon:sales:Invoice Leon default pdf.png?200|Leon default Invoice pdf template}}]
+[{{ :leon:sales:Invoice Leon default 2.png?200|Leon default Invoice pdf template}}]
 Before using this option you need to set up in [[leon:documents-manager|Documents Manager]] a new template **QUOTE INVOICE** - you can set up multiple different templates and re-arrange them the way you want (using HTML & CSS). You can also use Leon default template pdf.
@@ Line 150: / Line 196: @@
 {{:leon:sales:invoice templates.png|}}
-Once it's all set up, edit the Quote that has already been **BOOKED**, click button **INVOICE** and Leon will show a pop-up window where you can select an appropriate Email  and Invoice template. Then Invoice details & items should be defined with their Net price and VAT. Below the items list Leon will show **Total price**.
+Once it's all set up, edit the Quote that has already been **BOOKED**, click button **INVOICE** and Leon will show a pop-up window where you can select an appropriate Email and Invoice template. Then Invoice details & items should be defined with their Net price and VAT. Below the items list, Leon will show **Total price**.
+**Three fields with dates** are available in the document:
+  * **Invoice Date** - date of invoicing
+  * **Issue Date** - date of issuing the Invoice
+  * **Due Date** - due date of the payment. If this field is left blank, Leon will assume 10 days in advance from the 'Invoice Date'
 Click **DOWNLOAD** icon to preview the template before sending it out.
@@ Line 159: / Line 211: @@
 In case you wish to upload your own template and send it to the client without creating it in Documents Manager, you can use 'Upload files' button in a tab 'EMAIL' of the Invoice pop-up window.
+**TAX**
+It is possible to set up a **default VAT rate** in the main Quotation view in the 'VAT' box:
+{{:leon:sales:VAT default.png?nolink|}}
+This rate will automatically apply to the default items in the Invoice section, **including PAX taxes (UK, German, Swedish or Italian) and will increase the total amount by this rate.**
+{{:leon:sales:VAT in invoice.png?nolink|}}
+It is possible to **exclude the VAT rate** from the calculations in the Invoice by simply deleting it.
+{{:leon:sales:invoice excl. tax.png|}}
+**The VAT rate, gross amount, as well as taxes amounts, are included in the available data for Sales documents (including Suncharter) in 'Documents Manager'.**
 ----
@@ Line 204: / Line 274: @@
   - {{:leon:sales:save and back.png?nolink|}} - clicking on this one will save the changes and take you back to the List of quotations page
   - {{:leon:sales:cancel.png?nolink|}} - transfers to the List of quotations page without saving changes
-  - {{:leon:sales:show on schedule.png?nolink|}} - this one works when the quotation is booked or saved as an Option. Clicking on it will open this trip in the OPS view.
+  - {{:leon:sales:show in OPS.png|}} - clicking on it will open this trip in the OPS view.
 [{{ :leon:sales:Back to button.png?200|Sending Flight Brief to the client}}]
 If you have created a quote for **2 different aircraft**, or downloaded a quote like that from Avinode, after clicking QUOTE Leon shows a pop-up window with 2 quotes - mark a checkbox which quotes you choose to be sent.
@@ Line 222: / Line 292: @@
 ----
+==== CO2 Emission ====
+More and more clients travelling by airplanes want to know how much **CO2** will be emitted during the flight they have bought. Meeting this request we have added an option to **show CO2 emission on sales documents**: Flight Quotation and Flight Brief.
+In order to have CO2 on sales documents, follow below steps.
+  - In the tab OPS of an aircraft profile (section Settings > Fleet) select **Fuel type** (JETA1 or AVGAS).
+  - In the tab PERFORMANCE add **Average fuel consumption**.
+  - In a section **Documents Manager** edit one of the sales documents and add CO2 on it by using an item 'CO2' from Available Data filter.
+{{:leon:documents-manager:CO2.png|}}
+<box>**To calculate  CO2 emission Leon uses block time, average fuel usage and the factor: for JETA1 - 3.16 and for AVGAS - 3.10**</box>
+----
 ===== Taxes =====
@@ Line 292: / Line 378: @@
 Duty is charged on each passenger at the rate for the place where their journey ends (their final destination).
+There are **2 stages** od UKAPD tax calculations.
+The **first stage** is based on a simplified calculation and only takes into consideration the number of PAX leaving UK and the airport of destination. Based on this data the simplified tax amount is calculated.
+Once the **PAX names** are added, Leon moves on to the **second stage** of UKAPD tax calculation. Based on the PAX names on each flight, Leon compares the names and calculates the tax based on the actual PAX and their final destination.
+The **recalculation is required**. In order to perform the recalculation, you need to:
+  * Add PAX names to required flights and delete the quote
+  * Press 'SAVE & BACK' button
+  * Edit the request again
+  * Add new quote calculation
+  * Save the request with the new quote
 If the journey is made of one flight the final destination is where that flight ends. If the journey includes more than one flight, and the flights are connected, the final destination is where the last flight ends and is not followed by a connected flight.
-[{{ :leon:sales:UK APD1.png?200|UK APD calculations - UK}}]
+<box>**It is possible to amend the amount of UK APD Tax manually. The quantity and amount fields in the 'UK Air Passenger Duty Tax' are editable.**</box>
-**Example 1 - UK**
+[{{ :leon:sales:UK APD4.png?200|UK APD calculation based on PAX number}}]
+<html>
+<span style="color:navy;font-size:125%;">Example 1 - UK</span>
+</html>
+<html>
+<span style="color:red;font-size:100%;">Calculations based on PAX number</span>
+</html>
 Please see screenshot on the right.
@@ Line 302: / Line 411: @@
 The trip consists of 3 flights starts in EGGW and finishes in KJFK.
-The trip starts with 3PAX and finishes with 2PAX on the last flight. 1PAX finishes at EPWA.
+The aircraft is of higher rate type.
+In the simplified version of the calculations, we only consider the flights starting in the UK and looking at the destination band and the number of PAX flying. No actual PAX are assigned.
+**The calculation is as follow:**
+**3 x GBP78 = GBP234**
+Explanation:
+  * rates for the UK based airport of departure
+  * airport of arrival for 3PAX is in Band A (Russian Federation) and higher class aircraft - the rate of GBP78 per PAX
+[{{ :leon:sales:UK APD5.png?200|UK Tax calculation based on actual PAX}}]
+<html>
+<span style="color:red;font-size:100%;">Calculation based on actual PAX</span>
+</html>
+Please see screenshot on the right.
+The trip consists of 3 flights starts in EGGW and finishes in KJFK.
+The trip starts with 3PAX and finishes with 2 of the initial PAX on the last flight. 1PAX finishes at EPWA.
 The aircraft is of higher rate type.
@@ Line 317: / Line 449: @@
   * 2PAX arrived at the destination in Band B and 1PAX at destination in Band A
-[{{ :leon:sales:UK APD2.png?200|UK APD calculations - Northern Ireland}}]
+[{{ :leon:sales:NI APD2.png?200|Calculations based on PAX number - Northern Ireland}}]
-**Example 2 - Northern Ireland**
+<html>
+<span style="color:navy;font-size:125%;">Example 2 - Northern Ireland</span>
+</html>
+<html>
+<span style="color:red;font-size:100%;">Calculations based on PAX number</span>
+</html>
+Please see screenshot on the right.
+The trip consists of 3 flights starts in EGAA and finishes in KJFK.
+The aircraft is of higher rate type.
+In the simplified version of the calculations, we only consider the flights starting in Northern Ireland and looking at the destination band and the number of PAX flying. No actual PAX are assigned.
+**The calculation is as follow:**
+**2 x GBP78 = GBP156**
+Explanation:
+  * rates for Northern Ireland based airport of departure
+  * airport of arrival for 2PAX is in Band A (Russian Federation) and higher class aircraft - the rate of GBP78 per PAX
+[{{ :leon:sales:NI APD3.png?200|Calculations based on actual PAX - Northern Ireland}}]
+<html>
+<span style="color:red;font-size:100%;">Calculation based on actual PAX</span>
+</html>
 Please see screenshot on the right.
@@ Line 338: / Line 499: @@
   * 3PAX arrived at the destination: 2PAX arrived in Band B country and 1PAX is not charged for
+-------------
 ==== German Aviation Tax ====
@@ Line 351: / Line 512: @@
 **The destination airports** are divided into 3 bands:
-  * **Group A** - listed in [[https://www.fccaviation.com/downloads/aviation-tax-act-annex-1.pdf|Annex 1]] as well as the flights within Germany. Domestic flights and flights to countries allocated to the first destination band are taxed at **€7.38** per PAX
+  * **Group A** - listed in [[https://www.fccaviation.com/downloads/aviation-tax-act-annex-1.pdf|Annex 1]] as well as the flights within Germany. Domestic flights and flights to countries allocated to the first destination band are taxed at **€7.38** per PAX. This will change to **€13.03** from April 2020
-  * **Group B** - listed in [[https://www.fccaviation.com/downloads/aviation-tax-act-annex-2.pdf|Annex 2]]. These are countries not listed in Annex 1 and with a distance of not more than 6,000 kilometres including countries in North and Central Africa, the Middle East and Central Asia. A rate of **€23.05** applies to PAX flying to countries allocated to the second destination band
+  * **Group B** - listed in [[https://www.fccaviation.com/downloads/aviation-tax-act-annex-2.pdf|Annex 2]]. These are countries not listed in Annex 1 and with a distance of not more than 6,000 kilometres including countries in North and Central Africa, the Middle East and Central Asia. A rate of **€23.05** applies to PAX flying to countries allocated to the second destination band. This will change to **€33.01** from April 2020
-  * **Group C** - countries listed in neither Annex 1 nor Annex 2. These charged at **€41.49** per PAX
+  * **Group C** - countries listed in neither Annex 1 nor Annex 2. These charged at **€41.49** per PAX. This will change to **€59.43** from April 2020
+Similarly to UK APD TAX, there are **2 stages** od GAT calculations.
+The **first stage** is based on a simplified calculation and only takes into consideration the number of PAX leaving Germany and the airport of destination. Based on this data the simplified tax amount is calculated.
+Once the **PAX names** are added, Leon moves on to the **second stage** of GAT calculation. Based on the PAX names on each flight, Leon compares the names and calculates the tax based on the actual PAX and their final destination.
+The **recalculation is required**. In order to perform the recalculation, you need to:
+  * Add PAX names to required flights and delete the quote
+  * Press 'SAVE & BACK' button
+  * Edit the request again
+  * Add new quote calculation
+  * Save the request with the new quote
+<box>**It is possible to amend the amount of German Aviation Tax manually. The quantity and amount fields in the 'German Aviation Tax' are editable.**</box>
 **More information** about the 'German Aviation Tax' can be found [[https://www.fccaviation.com/regulation/germany/aviation-tax|here]]
-[{{ :leon:sales:GAT1.png?200|German Aviation Tax - Example 1}}]
+[{{ :leon:sales:GAT3.png?200|Calculation based on PAX number}}]
-**Example 1**
+<html>
+<span style="color:navy;font-size:125%;">Example 1</span>
+</html>
+<html>
+<span style="color:red;font-size:100%;">Calculations based on PAX number</span>
+</html>
 Please see screenshot on the right.
@@ Line 365: / Line 548: @@
 The trip consists of 3 flights starts in EDDB and finishes in DNMM.
-The trip starts with 3PAX and finishes with 2PAX on the last flight. 1PAX finishes at UUWW.
+In the simplified version of the calculations, we only consider the flights starting in Germany and looking at the destination band and the number of PAX flying. No actual PAX are assigned.
+**The calculation is as follow:**
+**3 x €7.38 = €22.14**
+Explanation:
+  * rates for the Germany based airport of departure
+  * airport of arrival for 3PAX is in Band A (Russian Federation) - the rate of €7.38 per PAX
+[{{ :leon:sales:GAT4.png?200|Calculations based on actual PAX}}]
+<html>
+<span style="color:red;font-size:100%;">Calculation based on actual PAX</span>
+</html>
+See screenshot on the right.
+The trip starts with 3PAX in EDDB. The same PAX continues from UUWW and the trip finishes with 2of the PAX on the last flight. 1PAX finishes at UUWW.
 In such case the **calculation is as follow:**
@@ Line 376: / Line 577: @@
   * 1PAX calculated at 'Group A' band (€7.38) because this PAX left the trip in Russian Federation (UUWW)
+[{{ :leon:sales:GAT6.png?200|Calculations based on PAX number}}]
+<html>
+<span style="color:navy;font-size:125%;">Example 2</span>
+</html>
+<html>
+<span style="color:red;font-size:100%;">Calculations based on PAX number</span>
+</html>
+Please see screenshot on the right.
+The trip consists of 3 flights starts in EDDB and finishes in EDDB.
+In the simplified version of the calculations, we only consider the flights starting in Germany and looking at the destination band and the number of PAX flying. No actual PAX are assigned.
+**The calculation is as follow:**
+**2 x 3 x €7.38 = €44.28**
+Explanation:
+  * rates for the Germany based airport of departure
+  * there are 2 flights departing from German airports (EDDB and EDDW) with 3PAX each (6 PAX in total)
+  * airports of arrival for all 6PAX are in Band A (Germany and Russian Federation) - the rate of €7.38 per PAX
+[{{ :leon:sales:GAT7.png?200|Calculations based on actual PAX}}]
+<html>
+<span style="color:red;font-size:100%;">Calculation based on actual PAX</span>
+</html>
+See screenshot on the right.
+The trip starts with 3PAX in EDDB. The same 3PAX continues from EDDW to UUWW. 1PAX leaves in UUWW and 2PAX carry on to EDDB.
+In such case the **calculation is as follow:**
+**3 x €7.38 = €22.14**
+Explanation:
+  * rates for the Germany based airport of departure
+  * 3PAX calculated at 'Group A' band (€7.38) because the same 3PAX from EDDB carried on from EDDW on the second flight
+[{{ :leon:sales:GAT5.png?200|Calculations with 0 PAX leaving Germany}}]
+<html>
+<span style="color:navy;font-size:125%;">Example 3</span>
+</html>
-[{{ :leon:sales:GAT2.png?200|German Aviation Tax - Example 2}}]
-**Example 2**
 Please see screenshot on the right.
@@ Line 386: / Line 633: @@
 The trip starts with 0PAX and finishes with 2PAX on the last flight.
-In such case the **TAX calculated** will amount to **€0**, because there are no PAX departing from the German airport.
+**In this case, calculations based on PAX number and actual PAX will be the same.**
+The **TAX calculated** will amount to **€0**, because there are no PAX departing from the German airport.
 ---------
+==== Swedish Aviation Tax ====
+**Swedish Aviation Tax** is levied on commercial flights carrying passengers and departing from a Swedish airport.
+The **tax rate** depends on the passenger’s final destination. Flights to countries listed under Appendix 1 of the Aviation Tax Act pay 61 SEK per passenger (6 € or $ 7.50). Passengers travelling to countries listed under Appendix 2 are charged 255 SEK (25 € or $ 31.50). For destination countries neither listed in Appendix 1 or 2 of the Aviation Tax Act, the tax rate amounts to 408 SEK per chargeable passenger (40 € or $ 50).
+**More information** about the Swedish Aviation Tax including liability, obligations and the list of the countries included in Appendix 1 and Appendix 2 can be found [[https://www.fccaviation.com/regulation/sweden/swedish-aviation-tax|here]]
+[{{ :leon:sales:SAT1.png?200|Calculation based on PAX number}}]
+<html>
+<span style="color:navy;font-size:125%;">Example 1</span>
+</html>
+<html>
+<span style="color:red;font-size:100%;">Calculations based on PAX number</span>
+</html>
+Please see screenshot on the right.
+The trip consists of 3 flights starts in EPWA and finishes in HECA.
+In the simplified version of the calculations, we only consider the flights starting in Sweden and looking at the destination band and the number of PAX flying. No actual PAX are assigned.
+There are 2PAX assigned to the flights from ESGG and 1PAX assigned to a flight from ESSA.
+**The calculation is as follow:**
+**2 x SEK122 + 1 x SEK255 = SEK377**
+Explanation:
+  * rates for the Sweden based airport of departure
+  * 2PAX departing from ESGG to ESSA - band 1 (2 x SEK122)
+  * 1PAX departing from ESSA to HECA - band 2 (1 x SEK255)
+[{{ :leon:sales:SAT3.png?200|Calculations based on actual PAX}}]
+<html>
+<span style="color:red;font-size:100%;">Calculation based on actual PAX</span>
+</html>
+See screenshot on the right.
+The trip starts with 1PAX in EPWA. For the tax calculations, 2PAX are assigned from the Swedish airport (ESGG) but only one of them reaches final destination located in band 2.
+In such case the **calculation is as follow:**
+**1 x SEK255 = SEK255**
+Explanation:
+  * 1PAX starting at EPWA is not included in the calculation due to being considered as a transfer PAX (PAX that arrives to Sweden from a different country and continues on the journey)
+  * 1PAX joining at ESGG and departing the journey at HECA. This is band 2 charged at SEK255
+<box>**IMPORTANT! It only applies to larger aircraft as aircraft with a seating capacity of 10 or less are exempt. Children under the age of two (infants) and 'transit PAX' are exempt from the calculations.**</box>
+-------------
 ===== Additional options =====
@@ Line 395: / Line 701: @@
 ==== CALENDAR ====
-[{{ :leon:sales:calendar2.png?200|The view on quotation flights in Calendar}}]
+[{{ :leon:sales:calendar3.png?200|The view on quotation flights in Calendar}}]
 The quote itinerary/trip is imposed on actual confirmed schedule of the selected aircraft. The information displayed shows departure-arrival times & ADEP-ADES.
-{{:leon:sales:flights in calendar.png|}}
+{{:leon:sales:flights in calendar2.png?nolink|}}
 The current day is always displayed in light-blue and the thin, green line shows actual **UTC** time.
@@ Line 427: / Line 733: @@
 **Sales checklist** on the trips/quotations added in the Requests/Quotes can be managed in the **Checklist** section of Requests/Quotes only.
+**Sales checklist** becomes available when the request is created, whether it is regular fleet or subcharter.
 It is not possible to service the Sales Checklist from the OPS view if the trip/quotation has been added in the Requests/Quotes.
@@ Line 474: / Line 782: @@
 ==== COMMENTS ====
-[{{ :leon:sales:COMMENTS.png?200|Comments section}}]
+[{{ :leon:sales:Comments - Avinode 2.png?200|Comments section}}]
 In this section, you can add any comments regarding this particular trip/quotation.
 In order to add a comment you need to click on {{:leon:sales:Add comments.png?nolink&80|}} button, type the text and press {{:leon:sales:Add button.png?nolink&50|}} button.
+Comments inserted in **Avinode** when sending a request to Leon will also show in this section and will be highlighted <html>
+<span style="color:green;font-size:100%;">green</span>
+</html>.
 Once the comment is added you will be able to see who added a comment and what day at what time. The times presented in the comments history are in **LT**.
@@ Line 490: / Line 802: @@
 ==== SUBCHARTER ====
-[{{ :leon:sales:Subcharter2.png?200|Subcharter flights in Requests/Quotes panel}}]
+[{{ :leon:sales:Subcharter4.png?200|Subcharter flights in Requests/Quotes panel}}]
 When you use occasionally subcharter aircraft from another operator, our panel **REQUESTS/QUOTES** allows supporting quoting for external aircraft types with Subcharter option.
@@ Line 497: / Line 809: @@
 In a tab 'SUBCHARTER' which appears in the right panel, select an **AC type** (it is mandatory to save the quote if you don't select the type Leon will show a warning). Other details, such as Registration, CPT and FO are not mandatory.
-You can also insert the amount you paid for the Subcharter in the **Subcharter price** input.
+You can also insert the Subcharter **Operator** name and the amount you paid for the Subcharter in the **Subcharter price** input.
 Once the subcharter quote is saved you can manage it just like a standard quote. There is one exception - you cannot physically book subcharter quote as option / confirmed flight into OPS module. However, you can still change the status to 'option' and book, but the quote will not be booked.
 You can send **Flight Quotations** containing normal and subcharter quotes. You can send subcharter **Contract** and **Flight Brief** for subchaters using documents templates which can be customized from [[leon:documents-manager|Documents Manager]] and **Email Templates** from [[leon:email-templates|Email Templates]] panel. In both of these panels, you have access to fields values provided in 'Subcharter' tab of the right panel.
+[{{ :leon:sales:handlers for subcharters.png?200|Selecting handlers for subcharters}}]
 {{:leon:sales:subcharter CC.png|}}
+It is also possible to select **Handling agents** for Subcharters. Click 'SUBCHARTER' tab and select handlers from the drop down list.

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