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leon:settings-handling-requests [2017/05/04 08:17] bartek |
leon:settings-handling-requests [2021/12/01 12:22] rafal [Attach documents by default] |
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====== Handling requests ====== | ====== Handling requests ====== | ||
+ | <box tutorial> | ||
+ | |||
+ | |||
This tool allows you to configure default handling requests and GAR patterns which will be used in preparing and sending emails to handling agents or GAR offices (see [[leon: | This tool allows you to configure default handling requests and GAR patterns which will be used in preparing and sending emails to handling agents or GAR offices (see [[leon: | ||
- | ===== General settings | + | The whole panel contains of 2 tabs. |
+ | |||
+ | ===== Settings ===== | ||
+ | |||
+ | A tab **Settings** is divided into a few sub-sections desribed below. | ||
+ | |||
+ | ==== General settings ==== | ||
- | * **Opr ICAO** - an operator code which needs to be recognize by Eurocontrol in order to get flight times imported to Leon. | + | * **Operator name** - it will appear on Handling Requests sheet, next to Flight No. & Aircraft. |
- | * **MyHandling GUID** - This id is required if you want to integrate Leon with MyHandling software. If you are an existing customer of Leon Software, please contact MyHandling support (contact@myhandling.com) in order to obtain this identifier. For more information check a section [[leon: | + | |
- | * **HR availablel** - this checkbox must be ticked to enable sending out HR emails. | + | |
* **Test settings** - if marked, HR will be sent to user's email address instead of handling agent. | * **Test settings** - if marked, HR will be sent to user's email address instead of handling agent. | ||
* **Approval date** - if the approval date of handlers/ | * **Approval date** - if the approval date of handlers/ | ||
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< | < | ||
- | ===== Matching flights | + | ==== Matching flights ==== |
- | Including options by default when matching flights in HR Sheet when sending an email to a handing | + | Including options by default when matching flights in HR Sheet when sending an email to a handling |
- | ===== HR status changes | + | ==== Callsign ==== |
+ | |||
+ | [{{ : | ||
+ | This configuration allows you to choose one of three options: | ||
+ | |||
+ | - **Flight number** - in a Handling Request the original flight number is used, as specified for the particular flight. It is the default setting. | ||
+ | - **Operator IATA** - if the flight number begins with the ICAO designator, it is replaced by IATA code in the Handling Request message. | ||
+ | - **Operator ICAO** - if the flight number begins with the IATA code, it is replaced by ICAO designator in the Handling Request message. | ||
+ | |||
+ | An example of the Handling Request with " | ||
+ | |||
+ | Both codes must be defined in the operator' | ||
+ | |||
+ | {{: | ||
+ | ==== HR status changes ==== | ||
[{{ : | [{{ : | ||
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- | ===== HR emails - default definitions | + | ==== HR emails - default definitions ==== |
To enable the module tick box 'HR available (items below are applicable only when this field is enabled)' | To enable the module tick box 'HR available (items below are applicable only when this field is enabled)' | ||
+ | * **Handler confirmation recipient e-mail** - in case when a handler will confirm handling request sent from Leon, the confirmation e-mail will be sent to the address specified in this field. | ||
* **Email " | * **Email " | ||
* **Handling Request Email " | * **Handling Request Email " | ||
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**Handling Request\\26-06-2013\\M-LEON\\EGSS\\(ver 1)** | **Handling Request\\26-06-2013\\M-LEON\\EGSS\\(ver 1)** | ||
- | **Default email contents** | + | ==== Default email contents |
- | Default email contents are particulary | + | Default email contents are particularly |
- | What all these fields contain is only email text messages - **NOT** handling requests/ | + | What all these fields contain is only email text messages - **NOT** handling requests/ |
^ Default HR email content | ^ Default HR email content | ||
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Regards, | Regards, | ||
- | ^ Default | + | ^ Default |
Dear Ops, | Dear Ops, | ||
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Transport to/from HOTAC | Transport to/from HOTAC | ||
- | ^ Billing Info ^ | + | |
- | Please forward all invoices to: address, VAT No., Company Reg. | + | |
^ Footer | ^ Footer | ||
Please provide us with an estimated cost and email your confirmation to @email or fax @fax . | Please provide us with an estimated cost and email your confirmation to @email or fax @fax . | ||
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---- | ---- | ||
+ | ==== Attach documents by default ==== | ||
+ | |||
+ | Here you can select the documents that should be attached to the Handling request by default. | ||
+ | |||
+ | Once the documents are selected, they will be automatically ticked in the HR email, as per below screenshot: | ||
+ | |||
+ | {{: | ||
+ | |||
+ | ---- | ||
+ | |||
+ | ===== Sending rules ===== | ||
+ | |||
+ | |||
+ | |||
+ | In this section you can define whether Leon should disable sending HR emails for the entire fleet to a particular airport/ | ||
+ | |||
+ | By clicking a link **Add rule** you can select the aircraft registration, | ||
+ | |||
+ | [{{ : | ||
+ | {{: | ||
+ | |||
+ | If for a particular airport there should not be sent any HR emails at all, leave aircraft field as ' | ||
+ | |||
+ | {{: | ||
+ | |||
+ | The **order** defines which setting is more important if it comes to defining the rule for the same airport. | ||
+ | |||
+ | For example, no HR emails should be sent to EGGW, apart from the aircraft A-BCDE - the order for A-BCDE should be higher then for ' | ||
+ | |||
+ | ---------- | ||
+ | |||
+ | ===== Requested items ===== | ||
+ | |||
+ | [{{ : | ||
+ | |||
+ | In the settings you can also define the **Requested items** which will then show in the Handling Request email by default. | ||
+ | |||
+ | It is also possible to assign the Handling Request **default requested items to a specific aircraft**. | ||
+ | |||
+ | Any changes made to the list of requested items will only apply to the newly added flights and not the existing flights. | ||
+ | |||
+ | The items per aircraft will overwrite the operator default requested items in Handling Request email. | ||
+ | --------- | ||
+ | ===== Billing Info ===== | ||
+ | |||
+ | [{{ : | ||
+ | |||
+ | This section is divided into two sections: | ||
+ | |||
+ | * **Default** - information inserted here will be displayed by default in the ' | ||
+ | |||
+ | * **Billing info specified per aircraft** - information from this section will be displayed in Handling Requests as Billing Address and it will overwrite information from the ' | ||
+ | |||
- | ===== GAR Emails ===== | + | ------------------------- |
- | Here you can insert a default ' | ||