This shows you the differences between two versions of the page.
Both sides previous revision Previous revision Next revision | Previous revision | ||
leon:settings-handling-requests [2017/12/08 15:02] grzegorz |
leon:settings-handling-requests [2021/12/03 10:03] (current) rafal [Attach documents by default] |
||
---|---|---|---|
Line 1: | Line 1: | ||
====== Handling requests ====== | ====== Handling requests ====== | ||
+ | <box tutorial> | ||
+ | |||
+ | |||
This tool allows you to configure default handling requests and GAR patterns which will be used in preparing and sending emails to handling agents or GAR offices (see [[leon: | This tool allows you to configure default handling requests and GAR patterns which will be used in preparing and sending emails to handling agents or GAR offices (see [[leon: | ||
- | ===== General settings | + | The whole panel contains of 2 tabs. |
+ | |||
+ | ===== Settings ===== | ||
+ | |||
+ | A tab **Settings** is divided into a few sub-sections desribed below. | ||
+ | |||
+ | ==== General settings ==== | ||
- | * **Opr ICAO** - an operator code which needs to be recognize by Eurocontrol in order to get flight times imported to Leon. | + | * **Operator name** - it will appear on Handling Requests sheet, next to Flight No. & Aircraft. |
- | * **MyHandling GUID** - This id is required if you want to integrate Leon with MyHandling software. If you are an existing customer of Leon Software, please contact MyHandling support (contact@myhandling.com) in order to obtain this identifier. For more information check a section [[leon: | + | |
- | * **HR available** - this checkbox must be ticked to enable sending out HR emails. | + | |
* **Test settings** - if marked, HR will be sent to user's email address instead of handling agent. | * **Test settings** - if marked, HR will be sent to user's email address instead of handling agent. | ||
* **Approval date** - if the approval date of handlers/ | * **Approval date** - if the approval date of handlers/ | ||
Line 14: | Line 21: | ||
< | < | ||
- | ===== Matching flights | + | ==== Matching flights ==== |
Including options by default when matching flights in HR Sheet when sending an email to a handling agent. | Including options by default when matching flights in HR Sheet when sending an email to a handling agent. | ||
- | ===== HR status changes | + | ==== Callsign ==== |
+ | |||
+ | [{{ : | ||
+ | This configuration allows you to choose one of three options: | ||
+ | |||
+ | - **Flight number** - in a Handling Request the original flight number is used, as specified for the particular flight. It is the default setting. | ||
+ | - **Operator IATA** - if the flight number begins with the ICAO designator, it is replaced by IATA code in the Handling Request message. | ||
+ | - **Operator ICAO** - if the flight number begins with the IATA code, it is replaced by ICAO designator in the Handling Request message. | ||
+ | |||
+ | An example of the Handling Request with " | ||
+ | |||
+ | Both codes must be defined in the operator' | ||
+ | |||
+ | {{: | ||
+ | ==== HR status changes ==== | ||
[{{ : | [{{ : | ||
Line 29: | Line 50: | ||
- | ===== HR emails - default definitions | + | ==== HR emails - default definitions ==== |
Line 53: | Line 74: | ||
**Handling Request\\26-06-2013\\M-LEON\\EGSS\\(ver 1)** | **Handling Request\\26-06-2013\\M-LEON\\EGSS\\(ver 1)** | ||
- | **Default email contents** | + | ==== Default email contents |
Default email contents are particularly important because they include the default email contents for new, amended, and cancelled handling requests as well as default GAR content, requested items, HOTAC details, Billing info and Footer. | Default email contents are particularly important because they include the default email contents for new, amended, and cancelled handling requests as well as default GAR content, requested items, HOTAC details, Billing info and Footer. | ||
Line 97: | Line 118: | ||
Transport to/from HOTAC | Transport to/from HOTAC | ||
- | ^ Billing Info ^ | + | |
- | Please forward all invoices to: address, VAT No., Company Reg. | + | |
^ Footer | ^ Footer | ||
Please provide us with an estimated cost and email your confirmation to @email or fax @fax . | Please provide us with an estimated cost and email your confirmation to @email or fax @fax . | ||
Line 107: | Line 127: | ||
---- | ---- | ||
+ | ==== Attach documents by default ==== | ||
- | At the bottom of the window, | + | Here you can select the documents that should be attached |
+ | |||
+ | The documents listed are the documents with ' | ||
+ | |||
+ | Once the documents are selected, they will be automatically ticked in the HR email, as per the below screenshot: | ||
+ | |||
+ | {{: | ||
---- | ---- | ||
- | ===== GAR Emails | + | ===== Sending rules ===== |
- | [{{ : | + | |
+ | |||
+ | |||
+ | In this section you can define whether Leon should disable sending HR emails for the entire fleet to a particular airport/ | ||
+ | |||
+ | By clicking a link **Add rule** you can select the aircraft registration, | ||
+ | |||
+ | [{{ : | ||
+ | {{: | ||
+ | |||
+ | If for a particular airport there should not be sent any HR emails at all, leave aircraft field as ' | ||
+ | |||
+ | {{: | ||
+ | |||
+ | The **order** defines which setting is more important if it comes to defining the rule for the same airport. | ||
+ | |||
+ | For example, no HR emails should be sent to EGGW, apart from the aircraft A-BCDE - the order for A-BCDE should be higher then for ' | ||
+ | |||
+ | ---------- | ||
+ | |||
+ | ===== Requested items ===== | ||
+ | |||
+ | [{{ :leon:settings:HR items per aircraft.png? | ||
+ | |||
+ | In the settings you can also define the **Requested items** which will then show in the Handling Request email by default. | ||
+ | |||
+ | It is also possible to assign the Handling Request **default requested items to a specific aircraft**. | ||
+ | |||
+ | Any changes made to the list of requested items will only apply to the newly added flights and not the existing flights. | ||
+ | |||
+ | The items per aircraft will overwrite the operator default requested items in Handling Request email. | ||
+ | --------- | ||
+ | ===== Billing Info ===== | ||
+ | |||
+ | [{{ : | ||
+ | |||
+ | This section is divided into two sections: | ||
+ | |||
+ | * **Default** - information inserted here will be displayed by default in the ' | ||
- | Here you can insert a default 'Cc' email address | + | * **Billing info specified per aircraft** - information from this section will be displayed in Handling Requests as Billing Address and it will overwrite information from the ' |
- | Here you can also choose the format of the file itself. Attached file can be sent either as PDF or XLS. The format can be switched to a different one before sending GAR in GAR window. | ||
+ | ------------------------- | ||
- | More information regarding GAR functionality in Leon can be found under [[leon: | ||